Win10,Chrome - Sign In -Unable to sign in with valid email as field is case sensitive

[calremmel]

View your issue at Applause Testing Services - https://platform.applause.com/products/27563/testcycles/357144/issues/5503186
---- ACTION DETAILS ----

Action Performed:
Pre:
The cache is cleared

1. Navigate to URL: https://qa-data.covid-19.global.health/
2. Tap Accept cookie
3. Tap Sign Up
4. Enter valid email with some capital letters, in this case, Aleut15@gmail
5. Enter the same email without capital letters in confirm field, aleut15@gmail
6. Enter the password and tap SIgn up. Note the capitalization is ignored as expected and user is successfully signed in
7. Tap Profile icon and Logout
8. Tap Sign in
9. Enter email for just created account - aleut15@gmail.com

Expected Result:
User successfully signed in

Actual Result:
Error message pops up: Wrong username or password

if user Enters same email with a capital letter - Aleut15@gmail and tap Sign in. Then signing in goes as expected.
. Apparently, the email field is not case sensitive on Sign in, even though capitalization on Sign Up page was ignored as expected

Additional Info:

Error Code/Message:

---- ENVIRONMENT ----

Antivirus:Kaspersky,Language:English,Operating System:Windows,Web Browser:Chrome,Desktop Accessories:Webcam,Desktop Accessories:Microphone,Desktop Accessories:Headset,Operating System Version:10,Operating System Major Version:Windows 10

---- APPLAUSE PROPERTIES ----

Applause Issue/Bug ID: 5503186

Title: Win10,Chrome - Sign In -Unable to sign in with valid email as field is case sensitive
Status: New

Type: Functional
Frequency: Every Time
Severity: High

Product (Build): Global Health (Global Health.QA URL)
Test Cycle: Global Health - QA Test Cycle - 3/23/2022

---- 1 Community Reproductions ----

Greeshma K on 2022-03-23 22:06:35.0
macOS - Monterey 12.X - Monterey 12.0.1 - English - Safari
Attachments:
Screen_Shot_2022-03-23_at_6.05.35_PM.png : https://utest-dl.s3.amazonaws.com/5503186/bugReproduction/2117699/Screen_Shot_2022-03-23_at_6.05.35_PM.png?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1963836460&Signature=8OmTTh3wSw0InrqymTMW0Z6A4AY%3D

---- APPLAUSE ATTACHMENT(S) ----

Bug5503186_SignIn.mp4 : https://utest-dl.s3.amazonaws.com/6414/27563/357144/5503186/bugAttachment/Bug5503186_SignIn.mp4?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1963836460&Signature=XcOUPxWy7dCvbJzdlU4eLYb1t2E%3D