500 error from cloud-config with no further information

[bigpresh]

I have used the install script to install the Grafana Cloud Agent, but the config file /etc/grafana-agent.yaml is empty.

Looking at the script, I see that it fetches the config by calling grafana-agentctl cloud-config so I'm trying to do the same.

I'm running:

grafana-agentctl cloud-config -u 'xxx' -p 'xxxx'

It exits with only:

could not retrieve agent cloud config: unexpected status code 500

I don't think it's a problem with the credentials being supplied, as if I e.g. change the API key being passed as the -p argument, I then get a 401 error.

The lack of additional detail in the response is somewhat related to #360 - it's possible that there's something in the response which would tell me what was wrong, but the response I get from cloud-config gives me nothing to go on.

[rfratto]

Hi there! We try to keep this repository focused on open source issues rather than anything related to Grafana Cloud specifically. Could you create a support ticket so they can assist you further?

[bigpresh]

Well, my point was more that the tool could report the error more helpfully, which does sound like a useful improvement to me; the actual problem causing the 500 error would be something to talk to support about, indeed.