From 97dee8e74f7b2c72d936267dd57bdd2e99a1007b Mon Sep 17 00:00:00 2001
From: youve <25477622+youve@users.noreply.github.com>
Date: Fri, 15 Nov 2024 10:28:05 +0100
Subject: [PATCH] Explain setting the GRAFANA_CLOUD_ONCALL_API_URL

We were blocked on connecting self hosted with cloud for 3 months because we couldn't find this information anywhere.
---
 docs/sources/set-up/open-source/index.md | 3 +++
 1 file changed, 3 insertions(+)

diff --git a/docs/sources/set-up/open-source/index.md b/docs/sources/set-up/open-source/index.md
index c838d6563..002519260 100644
--- a/docs/sources/set-up/open-source/index.md
+++ b/docs/sources/set-up/open-source/index.md
@@ -221,6 +221,9 @@ The benefits of connecting to Grafana Cloud OnCall include:
 
 To connect to Grafana Cloud OnCall, refer to the **Cloud** page in your OSS Grafana OnCall instance.
 
+Check the Settings page for the Grafana Cloud OnCall API Url. If it's not `https://oncall-prod-us-central-0.grafana.net/oncall`, 
+you will need to set the `GRAFANA_CLOUD_ONCALL_API_URL` variable in your self-hosted OnCall, so that it can connect properly.
+
 ## Supported Phone Providers
 
 ### Exotel