[BUG] Unsupported Device/Browser

[seonwoolee]

Describe the bug

Upon launch, I get an error saying unsupported device/browser.

To Reproduce

1. Install on Arch Linux via the AUR package
2. Launch GeForce Now
3. Observe error about an unsupported device/browser

Screenshots

Operatingsystem

Arch Linux

Desktop Environment

XFCE

Installation method

AUR

Version

1.7.0-1

Additional context

No response

[hmlendea]

Is this a fresh install of the app or an update from a past version?
Did this appear spontaneously or upon installation / updating the version?
What display server are you using? (X11/Wayland)

[seonwoolee]

This is a fresh install and the error appears on first run. I'm using X11

[seonwoolee]

Any ideas?

[Skullfurious]

The application will not work with Google sign-in.

The issue is present for any unofficial browser port that tries to log in to google services using only an email and password as of May 30th, 2022.

Official Page: https://support.google.com/accounts/answer/6010255#zippy=

[seonwoolee]

What? I'm not trying to sign into Google

[sgallag-insta]

I also encountered this issue. Looks like it is related to the GPU:

(node:4939) UnhandledPromiseRejectionWarning: Error: Could not connect
    at Socket.onerror (/opt/geforcenow-electron/resources/app/node_modules/discord-rpc/src/transports/ipc.js:32:16)
    at Object.onceWrapper (node:events:510:26)
    at Socket.emit (node:events:390:28)
    at emitErrorNT (node:internal/streams/destroy:157:8)
    at emitErrorCloseNT (node:internal/streams/destroy:122:3)
    at processTicksAndRejections (node:internal/process/task_queues:83:21)
(Use `geforcenow --trace-warnings ...` to show where the warning was created)
(node:4939) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1)
GPU at BusId 0x2 doesn't have a supported video decoder
[4939:0715/224924.539910:ERROR:gpu_process_host.cc(975)] GPU process exited unexpectedly: exit_code=136
GPU at BusId 0x2 doesn't have a supported video decoder
[4939:0715/224924.922632:ERROR:gpu_process_host.cc(975)] GPU process exited unexpectedly: exit_code=136
GPU at BusId 0x2 doesn't have a supported video decoder
[4939:0715/224925.351556:ERROR:gpu_process_host.cc(975)] GPU process exited unexpectedly: exit_code=136
GPU at BusId 0x2 doesn't have a supported video decoder
[4939:0715/224925.964275:ERROR:gpu_process_host.cc(975)] GPU process exited unexpectedly: exit_code=136
GPU at BusId 0x2 doesn't have a supported video decoder
[4939:0715/224926.562377:ERROR:gpu_process_host.cc(975)] GPU process exited unexpectedly: exit_code=136
GPU at BusId 0x2 doesn't have a supported video decoder
[4939:0715/224927.181274:ERROR:gpu_process_host.cc(975)] GPU process exited unexpectedly: exit_code=136
[5090:0715/224927.188489:ERROR:gpu_init.cc(446)] Passthrough is not supported, GL is disabled, ANGLE is 
[5090:0715/224927.241522:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.

In my case, switching from dedicated to integrated graphics was able to bypass the issue.

[Hi-Phile]

FYI, I just installed the gfn-electron today from AUR, it does load and able to login with existing gfn account. Thus, I did not encounter this error.
Arch Linux 5.19.10-arch1-1
Resolution: 1920x1080 @ 60Hz
DE: Xfce4 4.16.1
WM: Xfwm4 (X11)

[drod3763]

I have the same issue. Might be a GPU issue as I get the below error in the terminal:

Using user agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Process arguments: /opt/geforcenow-electron/geforcenow-electron
(node:516939) UnhandledPromiseRejectionWarning: Error: Could not connect
    at Socket.onerror (/opt/geforcenow-electron/resources/app/node_modules/discord-rpc/src/transports/ipc.js:32:16)
    at Object.onceWrapper (node:events:642:26)
    at Socket.emit (node:events:527:28)
    at emitErrorNT (node:internal/streams/destroy:157:8)
    at emitErrorCloseNT (node:internal/streams/destroy:122:3)
    at process.processTicksAndRejections (node:internal/process/task_queues:83:21)
(Use `geforcenow --trace-warnings ...` to show where the warning was created)
(node:516939) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1)
[516939:1209/111459.446614:ERROR:gpu_process_host.cc(966)] GPU process exited unexpectedly: exit_code=256
[516939:1209/111459.571947:ERROR:gpu_process_host.cc(966)] GPU process exited unexpectedly: exit_code=256
[516939:1209/111459.695597:ERROR:gpu_process_host.cc(966)] GPU process exited unexpectedly: exit_code=256
[516939:1209/111459.768807:ERROR:gpu_process_host.cc(966)] GPU process exited unexpectedly: exit_code=256
[516939:1209/111459.845197:ERROR:gpu_process_host.cc(966)] GPU process exited unexpectedly: exit_code=256
[516939:1209/111459.925738:ERROR:gpu_process_host.cc(966)] GPU process exited unexpectedly: exit_code=256
[517093:1209/111459.928963:ERROR:gpu_init.cc(486)] Passthrough is not supported, GL is disabled, ANGLE is 
[517093:1209/111459.949861:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.

[hmlendea]

Is this issue still affecting the latest supported versions?

[c-p-n-Kitt]

The solution I found, on Arch using the Aur||snap I went to use google sign in, says unsupported browser, i hit learn more. from there was able to sign into my google account then i went back to unsupported browser page prior, hit big blue try again option and Now I am logged in. hope this helps someone. Good Luck!