Slack-Chat.

Slack-Chat is a jQuery plugin that integrates a support chat system with your web app allowing your users to communicate with your team on Slack effectively and address queries faster.

When users send a message, it will show up as a chat in the Channel specified by you.

Changelog

v1.5.5

1. Replaced $.error in validationErrors method with console.log

v1.5.4

1. Fixed bug where % signs in messages were not correctly handled

v1.5.3

1. Invite the current user if no other invited users are specified
2. Minor CSS fixes.
3. Automatically resize the message window if the window size changes Thanks to ulisesguerrero

v1.5.2

1. Fixes for the destroy function. Thanks to Jflinchum

v1.5.1

1. Fixes for links, code blocks and added functionality for code

v1.5

1. Added option to invite users to a channel by default
2. Fixed storing settings to local storage

v1.4

1. Added option to use user details from Slack
2. Formatted links in messages
3. Use CSS to layout message box

Note

• This version has changed the default options, sysUser and sysImg to defaultSysUser and defaultSysImg
• Thanks to agarzola and chetbox

v1.3

1. Added server PHP example and documentation for Private Channels
2. Disabled the textbox while connecting to slackchat

v1.2

1. bug fixes and performance improvements
2. Added support for webCache and privateChannel

v1.1

1. added support for links posted from slack
2. added option defaultUserImg, an image link - will be shown if the userImg parameter is blank
3. responsive layouts

v1.0

1. Initial commit

Requirements

Slack-Chat requires MomentJS. (http://momentjs.com)

Installation

1. Download and add the JavaScript and CSS files to your web-app.
2. Call Slack-Chat on the element that triggers the chat system.

var slackChatOptions = {
                apiToken: '',       //#Slack Auth token. Required. 
                channelId: '',      //#Slack channel ID. Required.
                user: '',           //name of the user. Required.
                userLink: '',       //link to the user in the application - shown in #Slack
                userImg: '',        //image of the user
                userId: '',         //id of the user in the application
                defaultSysImg: '',         //image to show when the support team replies
                defaultSysUser: '',                //Required.   
                queryInterval: 3000,
                chatBoxHeader: "Need help? Talk to our support team right here",
                slackColor: "#36a64f",
                messageFetchCount: 100,
                botUser: '',        //username to post to #Slack. Required.
                sendOnEnter: true,
                disableIfAway: false,
                elementToDisable: null,
                heightOffset: 75,
                debug: false,
                webCache: false,
                privateChannel: false,
		serverApiGateway: '/server/php/server.php',
                useUserDetails: false,
                defaultInvitedUsers: []
}

$(<elem>).slackChat(slackChatOptions);

Options

apiToken (Required)

Your Slack Token. Generate one at https://api.slack.com/web if you don't have one.

channelId (Required)

ID of the Slack Channel the messages should appear in.

user (Required)

Name of the user.

userLink

Link to the user in your web-app. This will be show in Slack for quick reference for your support team.

userImg

A link to the profile image of the user.

userId

Your web-app ID of the user. For reference for your support team.

defaultSysUser(Required)

The text that will be displayed when your support team writes on the channel. This will be used if the new option, useUserDetails, is set to false.

defaultSysImg

The image to be displayed when your support team writes on the channel. This will be used if the new option, useUserDetails, is set to false.

queryInterval

Polling interval on the channel. Default: 3000

chatBoxHeader

Customize the header HTML on the Chat Strip

Default:"Need help? Talk to our support team right here"

slackColor

A hex color code used to identify messages from Slack-Chat in Slack

messageFetchCount

Number of messages to fetch for each poll.

Default: 100

botUser (Required)

A name that messages will be posted on Slack as.

sendOnEnter

Send the message when the user presses enter on the textbox.

Default: true

disableIfAway

Disable the Support if there are no online users in your Slack team

elementToDisable

The jQuery element that must be disabled. Ex. $('.slackChatTrigger')

Used only in conjunction with disableIfAway

heightOffset

To adjust the height of the message window in pixels.

Default: 75

debug

Shows a few debug messages if set to true.

Default: false

defaultUserImg

The image link to use if the userImg parameter is '' for a message.

webCache

A few options will be cached in the client for debugging/local testing. The values from the localStorage can be retrieved as follows.

//load from localStorage
for ( var i = 0, len = localStorage.length; i < len; ++i ) {

	if(localStorage.key(i) == 'scParams') {
		var scParams = JSON.parse(localStorage.getItem( localStorage.key( i ) ));

		$('#apiToken').val(scParams.apiToken);
		$('#channelId').val(scParams.channelId);
		$('#user').val(scParams.user);
		$('#sysUser').val(scParams.sysUser);
		$('#botUser').val(scParams.botUser);
	}
}

privateChannel

Create a private channel for the support, instead of a common channel.

useUserDetails

Set this to true to use the support user's Slack name and image instead of options defaultSysUser and defaultSysImg

defaultInvitedUsers

Pass an array of Slack User IDs to add these users to the channel created.

Note: Applicable only when privateChannel mode is used.

Try it yourself here

Try a demo here. http://slack-chat.improvi.in

Authors and Contributors

Created by Arjun Mathai. Send any error logs, feature requests, etc to arjun.mathai@gmail.com