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Currently, the mail to sender (which is the one filling out the form) is sent first. Then, the email to receiver is sent. This means, the sender gets a "confirmation" even before the (more crucial) email is sent.
I think it would be better to switch the order. Thus, if the mail to receiver fails, the "confirmation" will also not be sent.
I think it is a problem, if the user gets a confirmation but the actual sending to the receiver failed (because most people will then assume everything worked out smoothly).
This is a problem, especially in combination with flash messages not being displayed (see my other issues) and also in case the writing to the database is disabled (which I do not recommend but we have some rare cases where it is done due to data protection reasons).
Note: I have spent some hours following up on problem reports and analyzing every single problem. In general, the forms are very robust. We have about a 100 forms submitted per day and rarely there is a problem. However, if there is a problem, I would like to make sure that the person filling out the form does not assume everything worked out.
The text was updated successfully, but these errors were encountered:
Currently, the mail to sender (which is the one filling out the form) is sent first. Then, the email to receiver is sent. This means, the sender gets a "confirmation" even before the (more crucial) email is sent.
I think it would be better to switch the order. Thus, if the mail to receiver fails, the "confirmation" will also not be sent.
I think it is a problem, if the user gets a confirmation but the actual sending to the receiver failed (because most people will then assume everything worked out smoothly).
This is a problem, especially in combination with flash messages not being displayed (see my other issues) and also in case the writing to the database is disabled (which I do not recommend but we have some rare cases where it is done due to data protection reasons).
FormController.::sendMailPreflight
powermail/Classes/Controller/FormController.php
Line 370 in 40c6b72
Note: I have spent some hours following up on problem reports and analyzing every single problem. In general, the forms are very robust. We have about a 100 forms submitted per day and rarely there is a problem. However, if there is a problem, I would like to make sure that the person filling out the form does not assume everything worked out.
The text was updated successfully, but these errors were encountered: