open3d 0.10.0: ImportError: /lib64/libm.so.6: version 'GLIBC_2.27' not found

[bigsheep2018]

Describe the bug
After update open3d to 0.10.0, once import open3d shows the error as the title.
I uninstall open3d 0.10.0 and get the 0.9.0 back, this error disappeared.

To Reproduce

1. conda install -c open3d-admin open3d
2. python -c "import open3d as o3d"
3. See error

Expected behavior
no errors

Environment (please complete the following information):

• Operating system: Ubuntu 16.04
• Python version: Python 3.6
• Open3D version: 0.10.0
• Is this remote workstation?: no
• How did you install Open3D?: anaconda

[euivmar]

Ubuntu 16.04 seems to not be supported anymore. Ubuntu 16.04 use only glibc 2.23

[StartAt24]

@bigsheep2018 have you solved this problem? Same thing happened to me.

[bigsheep2018]

hi @StartAt24
As @euivmar said, I searched a lot, and found the safe solution is to update your ubuntu 16.04 to 18.04 +. Manually change glibc lib is not suggested.

[xuexiaoxiaohu]

Describe the bug
After update open3d to 0.10.0, once import open3d shows the error as the title.
I uninstall open3d 0.10.0 and get the 0.9.0 back, this error disappeared.

To Reproduce

1. conda install -c open3d-admin open3d
2. python -c "import open3d as o3d"
3. See error

Expected behavior
no errors

Environment (please complete the following information):

• Operating system: Ubuntu 16.04
• Python version: Python 3.6
• Open3D version: 0.10.0
• Is this remote workstation?: no
• How did you install Open3D?: anaconda

It's OK

[asurada404]

Hi, I met the same question and solved by pip install --user open3d.

[EricWiener]

I'm also running into this issue. I'm using Travis CI and every build I ran fails:

On Xenial with Python 3.6, 3.7, or 3.8 I get:

E   OSError: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /home/travis/build/EricWiener/bbox-utils/.tox/default/lib/python3.8/site-packages/open3d/cpu/pybind.cpython-38-x86_64-linux-gnu.so)

On Xenial with Python 3.9 I get:

ERROR: No matching distribution found for open3d

[RahulSajnani]

Hey everyone, is this issue resolved?

[ssheorey]

Sorry, Ubuntu 16.04 is not supported any more.