- Asking for general help
- Discussing non-technical topics
- Submitting a bug report
- Triaging a bug report
Because the level of activity in the nodejs/node repository is so high,
questions or requests for general help using Node.js should be directed at
the Node.js help repository.
Discussion of non-technical topics (such as intellectual property and trademark) should be directed to the Technical Steering Committee (TSC) repository.
When opening a new issue in the nodejs/node issue tracker, users will be
presented with a choice of issue templates. If you believe that you have
uncovered a bug in Node.js, please fill out the Bug Report template to the
best of your ability. Do not worry if you cannot answer every detail; just fill
in what you can.
The two most important pieces of information we need in order to properly evaluate the report is a description of the behavior you are seeing and a simple test case we can use to recreate the problem on our own. If we cannot recreate the issue, it becomes impossible for us to fix.
In order to rule out the possibility of bugs introduced by userland code, test cases should be limited, as much as possible, to using only Node.js APIs. If the bug occurs only when you're using a specific userland module, there is a very good chance that either (a) the module has a bug or (b) something in Node.js changed that broke the module.
See How to create a Minimal, Complete, and Verifiable example.
Once an issue has been opened, it is common for there to be discussion around it. Some contributors may have differing opinions about the issue, including whether the behavior being seen is a bug or a feature. This discussion is part of the process and should be kept focused, helpful, and professional.
The objective of helping with triaging issues (in core and help repos) is to help reduce the issue backlog and keep the issue tracker healthy, while enabling newcomers another meaningful way to get engaged and contribute.
Anyone with a reasonable understanding of Node.js programming and the project's GitHub organization plus a few contributions to the project (commenting on issues or PRs) can apply for and become a triager. Open a PR on the README.md of this project with: i) a request to be added as a triager, ii) the motivation for becoming a triager, and iii) agreement on reading, understanding, and adhering to the project's Code Of Conduct.
The triage role enables the ability to carry out the most common triage activities, such as applying labels and closing/reopening/assigning issues. For more information on the roles and permissions, see "Permission levels for repositories owned by an organization".