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Azure Windows 2019 VMs agent are failing when starting the agent process #3283

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dduportal opened this issue Dec 6, 2022 · 6 comments
Closed

Azure Windows 2019 VMs agent are failing when starting the agent process #3283

dduportal opened this issue Dec 6, 2022 · 6 comments
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azure bug Something isn't working ci.jenkins.io trusted.ci windows
Milestone
infra-team-sync-2...

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Service(s)

ci.jenkins.io, trusted.ci.jenkins.io

Summary

The agents of type "Azure Windows 2019 VM" are failing on ci.jenkins.io and trusted.ci.jenkins.io with the following error in jenkins logs:

Dec 06, 2022 12:01:55 PM WARNING com.microsoft.azure.vmagent.AzureVMCloudVerificationTask verify
AzureVMCloudVerificationTask: verify: win-2019 could not be verified:
Error: Not a valid JVM Option. JVM options should start with a hyphen(-). e.g. -Xmx1500m

Reproduction steps

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@dduportal dduportal added the triage Incoming issues that need review label Dec 6, 2022
@dduportal dduportal added this to the infra-team-sync-2022-12-06 milestone Dec 6, 2022
@dduportal dduportal added azure windows trusted.ci bug Something isn't working and removed trusted.ci.jenkins.io triage Incoming issues that need review labels Dec 6, 2022
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Found the culprit in "Manage Jenkins" -> "Manage Node" -> "Configure Cloud" -> select the Azure VM template for Windows 2019 and click on the "Advanced" Button:

Capture d’écran 2022-12-06 à 15 06 40

Removing the double quotes fixes the issues.

Cc @smerle33 it's an unexpected consequence of jenkins-infra/jenkins-infra#2509.

We now have 2 cases to handle for Windows agents:

This was referenced Dec 6, 2022
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With the short term fix, it sounds ok:

Next step: apply a proper fix in jenkins-infra/jenkins-infra#2520.

Thanks @smerle33 !

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smerle33 commented Dec 7, 2022

short term fix in place with jenkins-infra/jenkins-infra#2521

@dduportal dduportal assigned dduportal and unassigned smerle33 Dec 8, 2022
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dduportal commented Dec 8, 2022 •
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Long term fix in jenkins-infra/jenkins-infra#2527

@dduportal dduportal mentioned this issue Dec 9, 2022
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Hotfi (I did a typo 😅): jenkins-infra/jenkins-infra#2530

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Applied and verified on ci.jenkins.io

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azure bug Something isn't working ci.jenkins.io trusted.ci windows
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infra-team-sync-2022-12-13
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fix(ci.j.io agents): quotes java opts only for windows azure containers smerle33/jenkins-infra
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@dduportal @smerle33