11-ticket-management

Lab 11: Ticket management

Assignment

Deploy hesk.

Configuration

Terraform variables:

• public_key [string]: ssh public key to be added to the created instance
• availability_zone [string]: availability zone in which the instance and volume will be created

To get availability zones from a region: aws ec2 describe-availability-zones --region <region>

You can save the variables in a .tfvars file and use the -var-file argument to terraform.

Docker environment variables

Copy the .env.dist to .env inside 20-docker/ and fill with your variables.

• MYSQL_ROOT_PASSWORD: MySQL root password
• MYSQL_DATABASE: MySQL database created
• MYSQL_USER: MySQL created user with permissions over MYSQL_DATABASE
• MYSQL_PASSWORD: MySQL password for the user
• DOMAIN: defaults to localhost. Domain to ask for certificate on Caddy.

Running

To create and prepare the environment run:

1. Inside 10-terraform directory:

   terraform apply -var-file=".tfvars"

2. Install docker with the compose plugin on the host, follow this guide.
3. After configuring the .env file, run docker compose up -d and Hesk should be running.
4. Visit your domain and you should see the Hesk docs page. Navigate to /install, accept the terms and introduce the following:
   1. Database host: db
   2. Database name: same as the MYSQL_DATABASE environment variable
   3. Database username: same as the MYSQL_USER environment variable
   4. Database password:same as the MYSQL_PASSWORD environment variable
5. After hitting install, you have to remove the install folder on the container. Do the following:

$ docker exec -it hesk_php bash
root@af1e7662a138:/var/www/html$ rm -rf install # inside the container

6. Navigate to your domain on the path /admin/ and everything should work properly.

Cleanup

To remove everything run:

1. Inside 10-terraform directory:

   terraform destroy -var-file=".tfvars"