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客服机器人案例 #14

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lidingpku opened this issue Mar 7, 2017 · 2 comments

Owner

lidingpku commented Mar 7, 2017

No description provided.

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lidingpku commented Mar 7, 2017 •

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百度地图客服 https://ikefu.baidu.com/web/ditu

预定义的问题，提问自动完成
对接人工客服的链接
不闲聊
多种说法支持：如何认证，怎么认证，
用户问题匹配多个可能的问题 “到底如何认证”

Owner Author

lidingpku commented Mar 8, 2017

https://blog.grakn.ai/chatbots-and-grakn-ai-67563c64cfde Building Chatbots with API.AI and GRAKN.AI

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