COF Parameter missing from transaction request

[bobarres]

Hi Oleg,

finally we have found out the possible reason for the high failure rate of our CC transactions: when working with the ALIAS Manager of Ingenico, there are several additional parameter mandatory. These parameters are missing from the transaction request and therefor a lot of transaction are declined by the acquirer. Especially the COF_INITIATOR must be send with a value "CIT "(Client Initiated) but because it's missing from the current integration, it is interpreted as "MIT" (Merchant Initiated) by default - this leads to declines.

https://support.legacy.worldline-solutions.com/de/integration-solutions/recurring-payments/alias-manager/index#aliasmanagernew_integration_guides_understand_cof_use_cases

Are there any workrounds known?

Thanks, Robert