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Telegram not showing #2092

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xdaluca opened this issue Nov 8, 2022 · 18 comments
Closed

Telegram not showing #2092

xdaluca opened this issue Nov 8, 2022 · 18 comments
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@xdaluca
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xdaluca commented Nov 8, 2022

Describe the bug

I installed the recent update, and my telegram thumbnail shows as if it is to open a new window of the app, I tried checking if something is wrong in the settings, but everything seems standard.

Screenshots/video

Screenshot 2022-11-08 at 16 03 55

@xdaluca xdaluca added the bug Something isn't working label Nov 8, 2022
@lwouis
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lwouis commented Nov 8, 2022

Telegram is on another Space, right? This is most likely #1324

@lwouis lwouis closed this as completed Nov 8, 2022
@xdaluca
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xdaluca commented Nov 8, 2022

hey @lwouis, it is all on the same desktop.

@lwouis
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lwouis commented Nov 8, 2022

@elgirafo Can you please share a video showing every single step you take, including opening Telegram and opening AltTab?

Also what version of macOS do you have? Do you have all apps on the same Space or multiple? Do you fullscreen apps?

@lwouis lwouis reopened this Nov 8, 2022
@xdaluca
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xdaluca commented Nov 8, 2022

here is a recording, I have macOS 13.0 venture, and I am using 1 desktop, no fullscreen apps.

alttabug.mov

@lecodeski
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lecodeski commented Nov 8, 2022

same here issue here (preview missing) with:

  • 6.49.0
  • macOS Ventura (13.0)
  • today released macOS Telegram (9.1.238857 from AppStore)
  • fullscreeen apps (but not telegram; in settings enabled)
  • multiple spaces (in settings enabled)
  • multiple screens (in settings enabled)

Happens when alt-tabbing on the same screen as the telegram window.

@Canis1Majoris
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same

@aquasov
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aquasov commented Nov 8, 2022

same here:

  • alttab: 6.49.0
  • macos: 13.0 (22A380)
  • telegram: 9.1.238859 Stable

@lwouis lwouis changed the title Thumbnail not showing Telegram not showing Nov 8, 2022
@lwouis
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lwouis commented Nov 8, 2022

I downloaded Telegram (non-MAS version), and was able to reproduce with the first window. Indeed it's not shown in AltTab.

I debugged, and Telegram doesn't return any window from the Accessibility API:

image

image

Not only does Telegram not return windows from the AX call, but it doesn't trigger a kAXWindowCreatedNotification event.

I'm not sure what's wrong with Telegram, but it seems to be nothing AltTab can deal with. AltTab can only display what OS APIs tell it exist.

@lecodeski
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lecodeski commented Nov 8, 2022

Thanks for the debugging! Is it okay to cross-post this issue in Telegram's repo?

@lwouis
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lwouis commented Nov 8, 2022

XCode Accessibility Inspector is also not listing the window:

image

@lecodeski yes, please share the data with them. It's definitely an issue on their side. It must affect other accessibility apps like screen readers. I'll close this as there is no action on AltTab's side.

@lwouis lwouis closed this as completed Nov 8, 2022
@lwouis
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lwouis commented Nov 8, 2022

Interestingly, it's the same symptoms as #481 (comment).

I think these apps override some core event-sending methods, which prevents windows from listing from an accessibility standpoint.

@pasquale95
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Opened the issue on Telegram Desktop repo.

@stingusss
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I suffer from this as well. Hope it gets fixed soon.

@lwouis
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lwouis commented Nov 12, 2022

@stingusss please post on the Telegram ticket linked above, not here. AltTab is unrelated to the issue.

@stingusss
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@lwouis Yep, I understand that it's not AltTab's problem. I made a post on the Telegram ticket you mentioned.
BTW, I'd like to use the opportunity and say thank you for developing and supporting such a great app. You're amazing!

@stingusss
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I'm happy to report that Telegram team has fixed this problem in the beta Version 9.1 (239780)
from Nov 18, 2022 at 21:11!

@bellerofonte
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Just discovered that the latest (at 12 Dec 22) AppStore's version on Telegram (9.1.xxx) has this issue, but Telegram's website version (9.2.xxx) hasn't.

@change-agent
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Just discovered that the latest (at 12 Dec 22) AppStore's version on Telegram (9.1.xxx) has this issue, but Telegram's website version (9.2.xxx) hasn't.

Yes, thank you! This issue still occurs in the latest version of the Mac App Store build ("9.4"), but downloading the website build (9.4.243050 Stable) fixed it for me.

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