[In-app feedback]

[alt-tab-macos-bot]

This issue was opened by a bot after a user submitted feedback through the in-app form.

From: mattmorrow83@icloud.com

Message:

On startup it opens two icons in the menu bar. I have tried deleting and reinstalling, but it didnt help

Debug profile

• App version: 6.72.0
• App preferences:
  • MSAppCenter310AppCenterUserDefaultsMigratedKey: 1
  • MSAppCenter310CrashesUserDefaultsMigratedKey: 1
  • MSAppCenterInstallId: E25C275C-44C0-4F5D-9438-A7B70AE0EF4B
  • MSAppCenterNetworkRequestsAllowed: 0
  • MSAppCenterPastDevices: {length = 1149, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000389 }
  • MSAppCenterSessionIdHistory: {length = 460, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000156 }
  • MSAppCenterUserIdHistory: {length = 455, bytes = 0x62706c69 73743030 d4010203 04050607 ... 00000000 00000151 }
  • NSStatusItem Preferred Position Item-0: 519
  • NSWindow Frame SUStatusFrame: 600 555 400 135 0 0 1600 875
  • NSWindow Frame SUUpdateAlert: 490 357 620 398 0 0 1600 875
  • SUHasLaunchedBefore: 1
  • SULastCheckTime: 2024-07-29 11:29:35 +0000
  • SUUpdateGroupIdentifier: 1108927986
  • SUUpdateRelaunchingMarker: 0
  • blacklist: [{"hide":"1","ignore":"0","bundleIdentifier":"com.McAfee.McAfeeSafariHost"},{"bundleIdentifier":"com.apple.finder","hide":"2","ignore":"0"},{"hide":"0","ignore":"2","bundleIdentifier":"com.microsoft.rdc.macos"},{"bundleIdentifier":"com.teamviewer.TeamViewer","hide":"0","ignore":"2"},{"ignore":"2","bundleIdentifier":"org.virtualbox.app.VirtualBoxVM","hide":"0"},{"bundleIdentifier":"com.parallels.","ignore":"2","hide":"0"},{"bundleIdentifier":"com.citrix.XenAppViewer","hide":"0","ignore":"2"},{"ignore":"2","bundleIdentifier":"com.citrix.receiver.icaviewer.mac","hide":"0"},{"hide":"0","ignore":"2","bundleIdentifier":"com.nicesoftware.dcvviewer"},{"bundleIdentifier":"com.vmware.fusion","hide":"0","ignore":"2"},{"hide":"0","ignore":"2","bundleIdentifier":"com.apple.ScreenSharing"}]
  • menubarIcon: 0
  • preferencesVersion: 6.72.0
  • showMinimizedWindows: 0
  • theme: 0
  • updatePolicy: 1
  • windowMaxWidthInRow: 30
• Applications: 40
• Windows: 1
  • {isFullscreen: false, isWindowlessApp: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, shouldShowTheUser: true, spaceId: 1, spaceIndex: 1}
• OS version: Version 14.6 (Build 23G80)
• OS architecture: arm64
• Locale: en_US (fixed en_US)
• Spaces: 1
• Dark mode: Dark
• "Displays have separate Spaces": checked
• Hardware model: Mac15,6
• Screens: 1
  • {x: 0.0, y: 0.0, width: 1512.0, height: 982.0}
• CPU model: Apple M3 Pro
• Memory size: 19.33 GB
• Active CPU count: 11
• Current CPU frequency: nil
• Resource utilization:
  • CPU: 0.5%
  • Memory: 76M-
  • Threads count: 15

[lwouis]

#1840