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Preselecting configurable product options through URL doesn't update product image #24374

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dugnl opened this issue Aug 30, 2019 · 5 comments
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Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed

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@dugnl
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dugnl commented Aug 30, 2019

Preconditions

  1. Magento 2.3.1

Steps to reproduce

  1. Create a new configurable product with at least one option.
  2. Upload photo A to the configurable product.
  3. Upload photo B to the associated simple product.
  4. Make sure that Magento automatically loads the image B when the option is selected.
  5. Open the configurable product page, with the option pre-selected. For example: https://magento.app/sample-product.html#89=1245

Expected result

I'd expect Magento to load the product image of the pre-selected option (image B).

Actual result

Doesn't show image B of the preselected option, but instead shows the main image of configurable product.

I've seen multiple reports about a similar issue, but it seems like those issues were caused by something else. E.g.:

The updateBaseImage function has changed a lot since then, so this is clearly caused by something else. Is anybody experiencing this too, or is this just on my installations?

One of the (dev area) installations I'm experiencing this on is:
http://gerritsma.dugu.nl/montis-axel#186=216 (the orange block is the configurable product's image, the sofa is the option's image it should be showing instantly).

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m2-assistant bot commented Aug 30, 2019

Hi @dugnl. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@dugnl do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Aug 30, 2019
@engcom-Charlie engcom-Charlie self-assigned this Aug 30, 2019
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m2-assistant bot commented Aug 30, 2019

Hi @engcom-Charlie. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Add label Issue: Confirmed once verification is complete.

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@dugnl
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dugnl commented Aug 30, 2019

@magento give me 2.3-develop instance

@magento-engcom-team
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Hi @dugnl. Thank you for your request. I'm working on Magento 2.3-develop instance for you

@magento-engcom-team
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Hi @dugnl, here is your Magento instance.
Admin access: https://i-24374-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@dugnl dugnl closed this as completed Sep 4, 2019
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