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Can't change customer group when placing an admin order, even after MAGETWO-57077 applied #7974

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mtstedman opened this issue Dec 27, 2016 · 3 comments
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Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed

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@mtstedman
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  1. Magento 2.1.3,
  2. PHP 5.6.27
  3. mySQL 5.6.33
  4. Ubuntu 14.04.5 LTS

Steps to reproduce

  1. From the admin section go to Sales > Orders > Create New Order > Select Customer
  2. The customer group field is set to the default customer group (not the one the customer is actually in) and when I attempt to change the group to something else, the waiting icon spins and then it resets it back to the default customer group.
  3. Same thing occurs if I try and create a new customer via Create New Customer > Add Customer

Expected result

  1. Customer's actual group should be the default selected in the Customer Group field, not the default setting
  2. Should be able to change the customer group, or at least process the order as something other than the default customer group.

Actual result

  1. Customer group is set to the default group, and impossible to change off it via admin orders.
@marksharkey
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when will this be implemented? #6162

@magento-engcom-team
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Hi @mtstedman. Thank you for your report.
The issue has been fixed in #21145 by @gauravagarwal1001 in 2.3-develop branch
Related commit(s):

The fix will be available with the upcoming 2.3.2 release.

@magento-engcom-team magento-engcom-team added the Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed label Feb 14, 2019
@magento-engcom-team magento-engcom-team added the Fixed in 2.2.x The issue has been fixed in 2.2 release line label Feb 15, 2019
@magento-engcom-team
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Hi @mtstedman. Thank you for your report.
The issue has been fixed in #21239 by @amol2jcommerce in 2.2-develop branch
Related commit(s):

The fix will be available with the upcoming 2.2.9 release.

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Labels
Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed
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