Magento 2.1.5 CE --> 2.1.6 CE - Old Prices do not show up any more

[Chiemo]

After upgrading from magento 2.1.5 to magento 2.1.6 old prices (crossed out) do not show up again:

• on catalog grid view
• on product detail page

We use configurable products.

Magento 2.1.6
PHP 7

Expectations was that both special and old regular prices would be shown.

Any ideas how to fix this? Thank you,

Chiemo

Preconditions

Magento 2.1.5, PHP 7
Create configurable products

Steps to Reproduce

Upgrade to Magento 2.1.6

Expected Result

Regular and special prices of products displayed correctly

Actual Result

Old prices do not show up anymore

[flipflap]

I have the same issue...

[MaierWerx]

Same issue. Looking for a fix.

[veloraven]

@Chiemo thank you for your feedback.
Please, format this issue according to the Issue reporting guidelines: with steps to reproduce, actual result and expected result.

[drpit]

Same issue 2.1.7 version

[raulsinapsis]

Same here
2.1.7

Old price is not showing in configurable products...

[AntonEvers]

Preconditions

1. Use Magento version 2.1.7
2. Install demo data
3. Give one of the products a special price

Steps to reproduce

1. Visit the product view page and the category view page where the product with the special price is found

Expected result

1. Like in Magento 1, I'd expect to see both the strikethrough price as the special price.

Actual result

1. I only see the final price, the old price is hidden until I make a selection from the super attributes.

Showing an old price in combination with the special price is an incentive for customers to buy the product. You should show this combination as soon as possible, so in the list page and on the related product instances. If you only show it when a customer selects a super attribute, you are too late. The customer is in the process of buying already by then, so the function of incentive is lost. Please reinstate the visibility of the special price for configurable products everywhere they appear in the catalog.

This bug originated in 10fc55c
This commit states: MAGETWO-52925: Simple child product without a special price still shown as "was (original price)" #4442 #5097

The commit solves this problem but it introduces the new problem the the old price is hidden from configurable products that DO have a special price.

[AntonEvers]

@veloraven please let me know if you need more info.

[MaierWerx]

Would love to see a fix for this.
Not all the simple products attached to my configurable products are discounted with a special price, so when a customer only sees the special price on catalog pages, they assume it's for all colors, then they are disappointed and complain it was false advertising when they click on the non-discounted colors on the product detail page.

[drpit]

@MaierWerx in catalog an approach of "10-15" would be better for all cases
In case all prices are equal for all variants a strike through price and sales price is a must
check my web site
https://tuttafantasia.com/new.html

For you could be the same but a variant of prices striked through and the sales price as well.

[MaierWerx]

@drpit Yes, I agree with you.

What version of Magento 2 are you using? You have the strike through, but I lost that after upgrading beyond 2.1.5.

[drpit]

@MaierWerx I use 2.1.7 but I have customized the pricing page

[LeonhartX7]

I think i got the solution.
It may be not an elegant one but:

In /app/code/Magento/Catalog/Pricing/Render/FinalPriceBox.php there is this function:
public function isProductList()
{
$isProductList = $this->getData('is_product_list');
return $isProductList === true;
}

that loads the cache with a flag.
If you force this allways to false, like this:

public function isProductList()
{
    //note: temporary fix.
    return false:
    //end note
    $isProductList = $this->getData('is_product_list');
    return $isProductList === true;
}

The old price will show in the catalog view page and in the product view page.

Is the solution that worked for me, at least till the official fix.

Hope it helps.

[MaierWerx]

Thank you, @LeonhartX7. Would be nice to get this fix into 2.1.8.

[drpit]

Hi ,

I use this solution for my web site
#7624

[magento-engcom-team]

@Chiemo, thank you for your report.
We've created internal ticket(s) MAGETWO-71236, MAGETWO-71202 to track progress on the issue.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed after 14 days if no further activity occurs. Is this issue still relevant? If so, what is blocking it? Is there anything you can do to help move it forward? Thank you for your contributions!