diff --git a/magwest/templates/emails/placeholders/imported_volunteer.txt b/magwest/templates/emails/placeholders/imported_volunteer.txt
index 110059a..6297938 100644
--- a/magwest/templates/emails/placeholders/imported_volunteer.txt
+++ b/magwest/templates/emails/placeholders/imported_volunteer.txt
@@ -1,10 +1,12 @@
 {{ attendee.first_name }},
 
-Thanks so much for helping run MAGWest last year--we couldn't have pulled it off without so much help from our wonderful volunteers. Prep for {{ c.EVENT_NAME }} is already underway, and this year it's happening {{ c.EPOCH|datetime_local("%b %e") }} - {{ c.ESCHATON|datetime_local("%e") }} at {{ c.EVENT_VENUE }}! As thanks for your help last time, you're eligible for a complimentary {{ c.EVENT_NAME }} Staff badge, which you can accept by visiting {{ c.URL_BASE }}/preregistration/confirm?id={{ attendee.id }}
+Thanks so much for helping run MAGWest last year--we couldn't have pulled it off without so much help from our wonderful volunteers. Prep for {{ c.EVENT_NAME }} is already underway, and this year it's happening {{ c.EPOCH|datetime_local("%b %e") }} - {{ c.ESCHATON|datetime_local("%e") }} at {{ c.EVENT_VENUE }}! You're eligible for a complimentary badge for the next MAGWest. You can accept your badge by visiting {{ c.URL_BASE }}/preregistration/confirm?id={{ attendee.id }}
 
-After you accept your badge, you'll be emailed when shifts become available. Also, as a returning volunteer you can request space in our staff hotel room block. You'll be emailed closer to {{ c.EVENT_NAME }} with details about how to do so.
+At this stage, you can choose whether or not you'd like to continue volunteering. By default, the checkbox labeled "Yes, I want to staff MAGWest" is toggled ON, which means you're already enrolled and will receive emails about signups, checklists, etc... If you are not interested in volunteering, you can email STOPS at stops@magwest.org to ask that your badge be converted to a comped attendee badge. Please note you may only do this once, as staff status must be used at the event for which it is earned. If you choose to convert your badge type, you will need to purchase a badge in subsequent years and start over again as a volunteer.
 
-If you want to come to {{ c.EVENT_NAME }} but don't want to volunteer again, just let us know and we'll swap your Staff badge for a complimentary Attendee badge instead.
+If you are unable to attend this year for any reason, or would like to take a gap year and purchase an attendee badge, you can contact STOPS to request a one-year deferral.
+
+Staffers who confirm their badges will be emailed when the Volunteer Checklist launches. The Checklist will need to be completed before the event starts, and will have a link to our volunteering guidelines and agreement. As a returning volunteer, you'll also be eligible for crash space in one of our staffer hotel rooms. This is included in our Volunteer Checklist, but you'll be emailed closer to the event with details about how to sign up.
 
 Please let us know if you have any questions.