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Deduction not mapped in refill #654

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uzair329 opened this issue Sep 8, 2023 · 1 comment
Open

Deduction not mapped in refill #654

uzair329 opened this issue Sep 8, 2023 · 1 comment

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@uzair329
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uzair329 commented Sep 8, 2023

Describe the bug
Team when we assign DID to our agent's client . Amount of setup price and monthly price deducted from our agent's account instead of his client and the bug is this deduction is not appeared in refill not on admin account and not in our agent account.

To Reproduce
Steps to reproduce the behavior:

  1. Go to DID
  2. Assign DID to some client of agent with setup fees and monthly price .
  3. you will see the setup fees and monthly price amount deducted from agent account but it doesn't appeared/mention on portal.

Expected behavior
We like to have an option of some setup fees and monthly fees deduction automation from agent and his client . Agent amount will the amount we deducted and client amount will be setup by agent to gain his profit .

@uzair329
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uzair329 commented Aug 6, 2024

@magnussolution @callcenter-magnus this is very important request this option is missing and we are facing issues in billing can you please check this issue and solve this by creating one more separate table for client deduction and agent deduction so agent knows his cost and selling cost to his client and client can only see his cost which can be deducted auto on both part

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