[bug]: Unable to export issues when Plane is hosted in AWS GovCloud w/ S3 storage

[leedsjb]

Is there an existing issue for this?

• I have searched the existing issues

Current behavior

When I create a Plane export I am unable to download the export from S3.

S3 returns the following error:

<Code>AuthorizationQueryParametersError</Code>
<Message>Error parsing the X-Amz-Credential parameter; the region 'us-east-1' is wrong; expecting 'us-gov-west-1'</Message>
<Region>us-gov-west-1</Region>
<RequestId>Redacted</RequestId>
<HostId>Redacted</HostId>

I believe this is because the boto3 defaults to us-east-1 when a region is not explicitely provided. Set the region here:

plane/apiserver/plane/bgtasks/export_task.py

Line 111 in c68658d

s3 = boto3.client(

Steps to reproduce

1. Go to Settings -> Exports
2. Create CSV Export
3. Click Download

Environment

Production

Browser

Google Chrome

Variant

Self-hosted

Version

v1.4.0

[pablohashescobar]

@leedsjb, the endpoint url should contain the region. Can you please check if the provided endpoint url is correct?

[leedsjb]

@pablohashescobar confirming the endpoint URL is set and correct. The URL set is: https://s3.us-gov-west-1.amazonaws.com.

[pablohashescobar]

@leedsjb, can you also please check if the provided AWS_REGION environment matches the region present in the endpoint url.

[leedsjb]

Hi Nikhil, yes, confirming the region is set using the AWS_REGION env var. Specifically, it is set to: us-gov-west-1 by setting the env.aws_region value in values.yaml in the Helm chart. Thank you. @pablohashescobar