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Error reporter should stay open if it fails to send #33269

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DanielMurphy22 opened this issue Jan 11, 2022 · 0 comments · Fixed by #34893
Closed

Error reporter should stay open if it fails to send #33269

DanielMurphy22 opened this issue Jan 11, 2022 · 0 comments · Fixed by #34893
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Bug Issues and pull requests that are regressions or would be considered a bug by users (e.g. crashing) Found in Beta Issues that were found during the manual/beta/smoke testing period ISIS Team: Core Issue and pull requests managed by the Core subteam at ISIS

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@DanielMurphy22
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Original reporter: Found in #33200

Describe the bug
If the error report fails to send, a pop-up saying to contact our help email appears. Clicking OK closes the pop-up AND the error report. The error reporter should not close so that the user can extract any information from the stacktrace or the textbox they've filled out. The pop-up should maybe also point to the forum instead of the email and tell the user to close the error reporter by clicking "Don't share any information".

To Reproduce

Expected behavior
Pop-up closes, errorreporter stay open.
The pop-up should maybe also point to the forum instead of the email and tell the user to close the error reporter by clicking "Don't share any information".

Screenshots
Screenshot 2022-01-06 at 11 46 47 (2)

Platform/Version (please complete the following information):

  • OS: all OS
  • OS Version:
  • Mantid Version nightly 4th Jan 2022
@DanielMurphy22 DanielMurphy22 added Bug Issues and pull requests that are regressions or would be considered a bug by users (e.g. crashing) ISIS Team: Core Issue and pull requests managed by the Core subteam at ISIS Found in Beta Issues that were found during the manual/beta/smoke testing period labels Jan 11, 2022
@DanielMurphy22 DanielMurphy22 added this to the Release 6.3 milestone Jan 11, 2022
@jhaigh0 jhaigh0 moved this from Todo to In Progress in Release 6.6 ISIS Core Jan 3, 2023
@jhaigh0 jhaigh0 moved this from In Progress to In review in Release 6.6 ISIS Core Jan 4, 2023
@gemmaguest gemmaguest removed this from the Release 6.6 milestone Jan 17, 2023
@github-project-automation github-project-automation bot moved this from In review to Done in Release 6.6 ISIS Core Feb 23, 2023
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Labels
Bug Issues and pull requests that are regressions or would be considered a bug by users (e.g. crashing) Found in Beta Issues that were found during the manual/beta/smoke testing period ISIS Team: Core Issue and pull requests managed by the Core subteam at ISIS
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Status: Done
Status: Done
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5 participants