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<!DOCTYPE html>
<html lang="en" dir="ltr">
<head>
<meta charset="utf-8">
<title>Mark's Personal Site</title>
</head>
<body>
<table cellspacing=20>
<tbody>
<tr>
<td><img src="images/mark.png" alt="Mark profile picture" style="width:250px;height:250px;"></td>
<td>
<h1>Mark Sama</h1>
<em>Support Engineer at <a href="https://www.qualtrics.com/">Qualtrics</a></em>
</td>
</tr>
</tbody>
</table>
<br />
<p>
My name is Mark, I'm originally from NY, NY and spent a lot of my time growing up online learning
cool things, playing a few video games, and socializing with others over the web.
During college I spent time learning about Business and how computers and their underlying programs and
algorithms work to create the world around us, and fell in love with learning as much as I could about it.
I started getting more involved with information technology in my junior year, and I led the business-side
of the awesome data science project team on campus: <a href="https://cornelldata.science/">Cornell Data Science</a>.
<br /><br />
I began working at Qualtrics in 2019 as a Product Specialist and later taught myself enough programming
to contribute to our Engineering department. I'm now a support engineer working on alerting that enables
users to understand if and when their <a href="https://www.qualtrics.com/experience-management/">experience management (XM)</a>
projects are not working as expected, so that users can collect meaningful data without interruptions or
user-caused mistakes.<br /><br />
Some of the most interesting projects I've helped include solutions set up for distributing Covid-19 tests,
for tracing social contacts for when an individual tests positive for Covid-19, and customer experience
projects for dozens of Fortune 500 companies (including Sirius XM, Southwest Airlines, and AAA).<br />
</p>
<hr size="3" noshade />
<h3>Education</h3>
<ul>
<li>Cornell University <a href="https://business.cornell.edu/">SCJ College of Business</a> '19</li>
<ul>
<li>Concentration in Management of Information Systems</li>
<li>Minor in Information Science</li>
</ul>
</ul>
<hr>
<h3>Work Experience</h3>
<table cellspacing="10">
<thead>
<th><strong>Dates</strong></th>
<th><strong>Work</strong></th>
</thead>
<tbody>
<tr>
<td>2020-Present</td>
<td>Support Engineer at Qualtrics
</td>
</tr>
<tr>
<td>2019-2020</td>
<td>Product Specialist at Qualtrics</td>
</tr>
<tr>
<td>2018-2019</td>
<td>Project Manager at RippleMatch</td>
</tr>
<tr>
<td>2016-2019</td>
<td>Server at Taverna Banfi</td>
</tr>
</tbody>
</table>
<hr>
<h3>Skills</h3>
<table cellspacing="10">
<tr>
<td>Microsoft Excel</td>
<td>⭐️⭐️⭐️⭐️⭐️</td>
<td>Microsoft Word</td>
<td>⭐️⭐️⭐️⭐️⭐️</td>
</tr>
<tr>
<td>Microsoft PowerPoint</td>
<td>⭐️⭐️⭐️⭐️⭐️</td>
<td>Qualtrics</td>
<td>⭐️⭐️⭐️⭐️⭐️</td>
</tr>
<tr>
<td>Python3</td>
<td>⭐️⭐️⭐️</td>
<td>Visual Basic</td>
<td>⭐️⭐️⭐️</td>
</tr>
<tr>
<td>SQL</td>
<td>⭐️⭐️⭐️</td>
<td>HTML</td>
<td>⭐️⭐️</td>
</tr>
</table>
<h3>Hobbies</h3>
<ol>
<li>Nature Walks</li>
<li>(pre-Covid-19) Going out to Restaurants</li>
<li>Online Gaming</li>
<li>Cooking</li>
<li>Board games with friends</li>
</ol>
<p>
<center>
<a href="contact.html"><strong>Contact Me</strong></a>
| <a href="https://www.facebook.com/mark.sama.14/"><img src="images/fbcircle.png" alt="facebook icon" style="width:15px;height:15px;"></a>
<a href="https://twitter.com/Mark_Sama_"><img src="images/twcircle.png" alt="twitter icon" style="width:15px;height:15px;"></a>
<a href="https://www.linkedin.com/in/marksama/"><img src="images/lncircle.png" alt="linkedin icon" style="widht15px;height:15px;"></a>
</center>
</p>
</body>
</html>