Bot does not function

[ghost]

Steps to reproduce issue

1.invite the bot
2. login
3. apply <owner/repo> command. !gh webhook add owner/repo
4. apply test Issue on the repo, and wait for bot to respond. (it did not respond)

Extra details

At first we tested it on an encrypted room, then later we created a temporary unencrypted room to see if anything gets fixed, it didn't fix anything.

[ghost]

Additional testing

I invited the bot to a matrix.org homeserver and it worked.
the previous homeserver is halogen.city