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More descriptive error messages than 'couldn't send' #1163

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SarahSexton opened this issue Dec 10, 2018 · 6 comments
Closed

More descriptive error messages than 'couldn't send' #1163

SarahSexton opened this issue Dec 10, 2018 · 6 comments
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Design Design Team issue Enhancement New feature or request to evolve an additional feature Suggestion Feature or behavior suggestion

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@SarahSexton
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When I use the Emulator, instead of the error message simply saying "couldn't send," it should be a lot more descriptive. Describe in more detail, such as, "Failed to establish a TCP IP connection. Did you remember to start your emulator?"

@justinwilaby justinwilaby added Enhancement New feature or request to evolve an additional feature Suggestion Feature or behavior suggestion labels Dec 10, 2018
@tonyanziano
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tonyanziano commented Dec 12, 2018

@SarahSexton are you referring to this message under the failed message's chat bubble?

image

Or is it a message in the log panel that you are referring to?

If you send a message in the v4 Emulator, you should be able to click on the error code in the log and see the HTTP response in the inspector:

image

If it's the former, we should move this over to WebChat.

@SarahSexton
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I am referring to the former: the message under the failed message's chat bubble. "Couldn't send." Sorry for the ambiguity.

@tonyanziano
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No worries, I will move this over to the WebChat repository then because that UI is embedded in the WebChat control and out of the control of the Emulator.

@tonyanziano
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@compulim Tagging because this would need to be a Webchat change.

@justinwilaby justinwilaby added Design Design Team issue Backlog An approved issue or bug added into the work queue for evaluation into a future iteration and removed Backlog An approved issue or bug added into the work queue for evaluation into a future iteration labels Dec 31, 2018
@justinwilaby
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Wouldn't the message in the log panel provide sufficient information about the error? The message under the chat bubble is not meant to be comprehensive and probably should not be due to the limited screen real estate.

@cwhitten
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cwhitten commented Jan 2, 2019

Hello!

This is going to be addressed in the Offline UI set of stories in the WebChat project here

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