Power Toys Run UI Crash when launched via settings

[cripto135]

Microsoft PowerToys version

0.81.0

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

PowerToys Run

Steps to reproduce

Update app to 0.81.0
Open Power Toys primary GUI
Click on Power Toys Run

✔️ Expected Behavior

Power Toys Run UI should open

❌ Actual Behavior

Instant crash 💥
Mild disappointment
Unexplainable urge to write up bug

Other Software

Windows 11 23H2
OS Build 22631.3593

[github-actions]

Hi I'm an AI powered bot that finds similar issues based off the issue title.

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it. Thank you!

Closed similar issues:

• Powertoy run crash (#12257), similarity score: 0.84
• PowerToys Run Crash Every Time Launched (#30346), similarity score: 0.82
• PowerToys Run keeps crashing (#14108), similarity score: 0.82
• Unable to use PowerToys Run (#15172), similarity score: 0.81
• Crash when using PowerToys Run (#24349), similarity score: 0.80

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[cripto135]

I can enable Power Toys Run from the dashboard view and then use it normally with Alt + Space. The crash only occurs when clicking on Power Toys run in the Power Toys GUI app.

[jaimecbernardo]

Something about loading the Settings for a specific plugin, maybe...
Can you please send a /bugreport ?

[cripto135]

PowerToysReport_2024-05-21-18-56-30.zip

[jaimecbernardo]

Installation looks fine. I've tried to copy the powertoys run settings to my local settings but it doesn't cause any crash when opening the PT Run page in Settings.
This seems to be the crash we get in Event Log, which is a stowed exception from Windows App SDK:

<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
  <System>
    <Provider Name='Application Error' Guid='{a0e9b465-b939-57d7-b27d-95d8e925ff57}'><\Provider>
    <EventID>1000<\EventID>
    <Version>0<\Version>
    <Level>2<\Level>
    <Task>100<\Task>
    <Opcode>0<\Opcode>
    <Keywords>0x8000000000000000<\Keywords>
    <TimeCreated SystemTime='2024-05-21T18:50:17.6928317Z'><\TimeCreated>
    <EventRecordID>211799<\EventRecordID>
    <Correlation><\Correlation>
    <Execution ProcessID='20396' ThreadID='79200'><\Execution>
    <Channel>Application<\Channel>
    <Computer>Icon<\Computer>
    <Security UserID='S-1-5-21-3160699271-3123313600-4130351833-1001'><\Security>
  <\System>
  <EventData>
    <Data Name='AppName'>PowerToys.Settings.exe<\Data>
    <Data Name='AppVersion'>0.81.0.0<\Data>
    <Data Name='AppTimeStamp'>661f0000<\Data>
    <Data Name='ModuleName'>Microsoft.ui.xaml.dll<\Data>
    <Data Name='ModuleVersion'>3.1.5.0<\Data>
    <Data Name='ModuleTimeStamp'>7fd76c03<\Data>
    <Data Name='ExceptionCode'>c000027b<\Data>
    <Data Name='FaultingOffset'>0000000000404495<\Data>
    <Data Name='ProcessId'>0x149b0<\Data>
    <Data Name='ProcessCreationTime'>0x1daabafb349fef2<\Data>
    <Data Name='AppPath'>C:\Program Files\PowerToys\WinUI3Apps\PowerToys.Settings.exe<\Data>
    <Data Name='ModulePath'>C:\Program Files\PowerToys\WinUI3Apps\Microsoft.ui.xaml.dll<\Data>
    <Data Name='IntegratorReportId'>2ceff2c4-83ac-40df-8ad6-7dd2c3df31a2<\Data>
    <Data Name='PackageFullName'><\Data>
    <Data Name='PackageRelativeAppId'><\Data>
  <\EventData>
<\Event>

[jaimecbernardo]

Can you please try to generate a crash dump so we can try to verify where it's failing?

One way of achieving this would be by creating an entry in the Registry Editor (regedit.msc), for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\PowerToys.Settings.exe , according to the instructions in https://docs.microsoft.com/en-us/windows/win32/wer/collecting-user-mode-dumps

It should look something like this in the end:

After that, please replicate the bug, navigate to %LOCALAPPDATA%\CrashDumps in the File Explorer and upload the zipped PowerToys.Settings.exe.*.dmp file to a GitHub comment.

Here's hoping the mini dump contains information about the stowed exception, otherwise I'll try to ask for a full dump.

/needinfo

[cripto135]

Good News: The bug fixed itself after a restart
Bad News: I wasn't able to capture a dump

I restarted my system to ensure the registry change took effect and it fixed the issue. I will keep logging on in case it happens again. Up to you if you want to keep the issue open or close it.

Thanks for all the work on PowerToys!

[jaimecbernardo]

Restart fixed 😄 That's the best. Thanks for the feedback. Wonder if it might have been some intermittent state while some update was going on 🤔
If it happens, please open another issue? 😉
Thank you!