Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

No Awake icon, crash noted in Rel log #35229

Closed
clyde51 opened this issue Oct 3, 2024 · 7 comments
Closed

No Awake icon, crash noted in Rel log #35229

clyde51 opened this issue Oct 3, 2024 · 7 comments
Assignees
Labels
Issue-Bug Something isn't working Product-Awake Issues regarding the PowerToys Awake utility

Comments

@clyde51
Copy link

clyde51 commented Oct 3, 2024

Microsoft PowerToys version

0.85.0

Installation method

PowerToys auto-update

Running as admin

None

Area(s) with issue?

Awake

Steps to reproduce

sorry

✔️ Expected Behavior

Awake icon

❌ Actual Behavior

No Awake icon

Installed PT 0.85.0 in Win11 laptop's admin account. Restarted, but saw no Awake icon. Toggled Awake on/off. Awake Icon appeared, but noted a crash in Windows Rel log around the time of the toggling. I was not able to repeat the crash unfortunately.

I have pasted the crash report below as well as attached the PT report zip file.

Source
PowerToys.Awake

Summary
Stopped working

Date
‎10/‎2/‎2024 9:27 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\PowerToys\PowerToys.Awake.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: PowerToys.Awake.exe
Application Version: 0.85.0.0
Application Timestamp: 66960000
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.22621.4111
Fault Module Timestamp: 03c619d0
Exception Code: e0434352
Exception Offset: 000000000005fabc
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 1f85
Additional Information 2: 1f85a4af74e06208058da07693983578
Additional Information 3: fc09
Additional Information 4: fc09cc6da74388b14b29f76ba15ac04a

Extra information about the problem
Bucket ID: cada7465502d311bdd0574a4e3dc47cd (2091205853529786317)

PowerToysReport_2024-10-02-21-29-59.zip

Other Software

No response

@clyde51 clyde51 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 3, 2024
Copy link

We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@jaimecbernardo
Copy link
Collaborator

Can you please send a /bugreport ?

@microsoft-github-policy-service microsoft-github-policy-service bot removed the Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams label Oct 3, 2024
@jaimecbernardo
Copy link
Collaborator

Nevermind, just saw you did :)

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Oct 3, 2024
Copy link
Contributor

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
Report Bug

@jaimecbernardo jaimecbernardo added Product-Awake Issues regarding the PowerToys Awake utility and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Oct 3, 2024
@jaimecbernardo
Copy link
Collaborator

Nothing too useful on the logs it seems. If it was a one off, that's not too bad.

@jason-eu
Copy link

jason-eu commented Oct 3, 2024

Based on the experience with the latest update, I believe the issue has been resolved and can be closed.

@dend dend self-assigned this Oct 4, 2024
@dend
Copy link
Collaborator

dend commented Oct 4, 2024

I tried reproducing this on several machines and could not get it to behave the same way. If the issue persists or you see the crash happen again, feel free to re-open - would be happy to investigate further.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Issue-Bug Something isn't working Product-Awake Issues regarding the PowerToys Awake utility
Projects
None yet
Development

No branches or pull requests

4 participants