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Failed send XMR, Monero GUi WALLET / Ledger Nano X #8629

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Ho-Ss opened this issue Nov 2, 2022 · 7 comments
Closed

Failed send XMR, Monero GUi WALLET / Ledger Nano X #8629

Ho-Ss opened this issue Nov 2, 2022 · 7 comments

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@Ho-Ss
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Ho-Ss commented Nov 2, 2022

Hello,
I want to send my XMR that I had deposited some time ago on my Monero Gui Wallet, linked to my ledger nano X.

I can connect to the wallet, see my balance etc.
When I initiate a transaction, it is sent, with confirmation on my ledger key etc.

But after a few minutes the transaction is marked as "failed" in my GUI Wallet transaction history.

My application is up to date.
The ledger is up to date.
Monero application on ledger is up to date.
Wallet & daemon synchronized.

I already tried to reboot the wallet, the key, the computer.
Also tried on another computer it doesn't work.

I really don't know what else to try.

Could someone please help me? Thanks

@selsta
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selsta commented Nov 2, 2022

Please go to Settings -> Info and post:

  • Version
  • Wallet mode

@Ho-Ss
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Ho-Ss commented Nov 2, 2022

GUI version: 0.18.1.2-unknown (Qt 5.15.6)

Wallet mode: Simple mode (bootstrap)

@selsta
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selsta commented Nov 2, 2022

Can you go to Settings -> Log, enter "status" into the textbox and post the output?

@Ho-Ss
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Ho-Ss commented Nov 2, 2022

status
[02/11/2022 14:46] 2022-11-02 13:46:52.836 I Monero 'Fluorine Fermi' (v0.18.1.2-release)
Height: 2747034/2747034 (100.0%) on mainnet, bootstrapping from 99.85.127.38:18089, local height: 1698132 (61.8%), not mining, net hash 3.12 GH/s, v16, 0(out)+0(in) connections

@selsta
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selsta commented Nov 2, 2022

My suggestion would be to set a custom remote node: monero-project/monero-gui#3989 (comment)

If it still fails to transact afterwards it could be that the wallet cache is buggy and a full wallet rescan is required.

@Ho-Ss
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Ho-Ss commented Nov 2, 2022

I'll try this and let you know.
Thank you.

@Ho-Ss
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Ho-Ss commented Nov 2, 2022

It works.
Thank you very much @selsta.

@Ho-Ss Ho-Ss closed this as completed Nov 2, 2022
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