Consider rewording Lords survey email when peer is female (or always)

[MyfanwyNixon]

A user writes:

Your follow up email subject was "Did your Lord reply to your letter?". I wrote to a Baroness. Why is there systematised gender bias in your automated emails?

As I understand it, Lords is a catch-all term and can be used to describe women peers as well. But this does occasionally come up and so we could avoid it by either:

• discerning the title of the peer written to ('Did the Baroness reply to your letter?') or
• changing every email to 'Did the Peer reply to your letter?'