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[Bug]: client does not notify about new version (3.6.4) #5455

Closed
5 of 8 tasks
svenb1234 opened this issue Feb 20, 2023 · 0 comments · Fixed by #5462
Closed
5 of 8 tasks

[Bug]: client does not notify about new version (3.6.4) #5455

svenb1234 opened this issue Feb 20, 2023 · 0 comments · Fixed by #5462
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@svenb1234
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⚠️ Before submitting, please verify the following: ⚠️

Bug description

Currently 3.6.4 is installed. The client does not notify about a new version available. E.g. 3.66 or 3.7.3. Even triggering the check manually claims that the most recent version is installed.

grafik

Steps to reproduce

  1. Open the client's settings
  2. Click on "Check for update"

Expected behavior

The client should find the most recent version i.e. 3.6.6 or 3.7.3

Which files are affected by this bug

no file

Operating system

Windows

Which version of the operating system you are running.

Windows 10

Package

Appimage

Nextcloud Server version

25.0.3

Nextcloud Desktop Client version

3.6.4

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

2023-02-20 22:36:12:049 [ info nextcloud.sync.accessmanager C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\accessmanager.cpp:78 ]:	2 "" "https://updates.nextcloud.org/client/?version=3.6.4.20221208&platform=win32&osRelease=windows&osVersion=10&kernelVersion=10.0.19045&oem=Nextcloud&buildArch=x86_64&currentArch=x86_64&versionsuffix=stable-Win64&channel=Stabil&updatesegment=23&msi=true" has X-Request-ID "95c0234a-c5cf-4d60-98f5-d52fddbae345"
2023-02-20 22:36:12:049 [ debug nextcloud.sync.cookiejar C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\cookiejar.cpp:90 ]	[ OCC::CookieJar::cookiesForUrl ]:	QUrl("https://updates.nextcloud.org/client/?version=3.6.4.20221208&platform=win32&osRelease=windows&osVersion=10&kernelVersion=10.0.19045&oem=Nextcloud&buildArch=x86_64&currentArch=x86_64&versionsuffix=stable-Win64&channel=Stabil&updatesegment=23&msi=true") requests: ()
2023-02-20 22:36:12:206 [ debug nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:262 ]	[ OCC::OCUpdater::slotVersionInfoArrived ]:	received a reply
2023-02-20 22:36:12:206 [ info nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:352 ]:	Version info arrived: Your version: 217866030040780056 Available version: 0 "" Available version string: "" Web url: "" Download url: ""
2023-02-20 22:36:12:206 [ info nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:360 ]:	No version information available at the moment
2023-02-20 22:36:14:871 [ info nextcloud.sync.accessmanager C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\accessmanager.cpp:78 ]:	2 "" "https://updates.nextcloud.org/client/?version=3.6.4.20221208&platform=win32&osRelease=windows&osVersion=10&kernelVersion=10.0.19045&oem=Nextcloud&buildArch=x86_64&currentArch=x86_64&versionsuffix=stable-Win64&channel=Stabil&updatesegment=23&msi=true" has X-Request-ID "39b26057-ee79-403c-9442-f317215c2a75"
2023-02-20 22:36:14:871 [ debug nextcloud.sync.cookiejar C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\cookiejar.cpp:90 ]	[ OCC::CookieJar::cookiesForUrl ]:	QUrl("https://updates.nextcloud.org/client/?version=3.6.4.20221208&platform=win32&osRelease=windows&osVersion=10&kernelVersion=10.0.19045&oem=Nextcloud&buildArch=x86_64&currentArch=x86_64&versionsuffix=stable-Win64&channel=Stabil&updatesegment=23&msi=true") requests: ()
2023-02-20 22:36:14:903 [ debug nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:262 ]	[ OCC::OCUpdater::slotVersionInfoArrived ]:	received a reply
2023-02-20 22:36:14:903 [ info nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:352 ]:	Version info arrived: Your version: 217866030040780056 Available version: 0 "" Available version string: "" Web url: "" Download url: ""
2023-02-20 22:36:14:903 [ info nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:360 ]:	No version information available at the moment
2023-02-20 22:36:16:857 [ info nextcloud.gui.folder.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\folderman.cpp:896 ]:	Etag poll timer timeout
2023-02-20 22:36:16:857 [ info nextcloud.gui.folder.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\folderman.cpp:900 ]:	Folders to sync: 1
2023-02-20 22:36:16:857 [ info nextcloud.gui.folder.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\folderman.cpp:910 ]:	Number of folders that don't use push notifications: 0
2023-02-20 22:36:17:239 [ info nextcloud.sync.accessmanager C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\accessmanager.cpp:78 ]:	2 "" "https://updates.nextcloud.org/client/?version=3.6.4.20221208&platform=win32&osRelease=windows&osVersion=10&kernelVersion=10.0.19045&oem=Nextcloud&buildArch=x86_64&currentArch=x86_64&versionsuffix=stable-Win64&channel=Stabil&updatesegment=23&msi=true" has X-Request-ID "138b726e-d8a5-489f-9e43-98c223d498c4"
2023-02-20 22:36:17:239 [ debug nextcloud.sync.cookiejar C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\cookiejar.cpp:90 ]	[ OCC::CookieJar::cookiesForUrl ]:	QUrl("https://updates.nextcloud.org/client/?version=3.6.4.20221208&platform=win32&osRelease=windows&osVersion=10&kernelVersion=10.0.19045&oem=Nextcloud&buildArch=x86_64&currentArch=x86_64&versionsuffix=stable-Win64&channel=Stabil&updatesegment=23&msi=true") requests: ()
2023-02-20 22:36:17:271 [ debug nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:262 ]	[ OCC::OCUpdater::slotVersionInfoArrived ]:	received a reply
2023-02-20 22:36:17:271 [ info nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:352 ]:	Version info arrived: Your version: 217866030040780056 Available version: 0 "" Available version string: "" Web url: "" Download url: ""
2023-02-20 22:36:17:271 [ info nextcloud.gui.updater C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\gui\updater\ocupdater.cpp:360 ]:	No version information available at the moment
2023-02-20 22:36:20:346 [ debug nextcloud.sync.pushnotifications C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\pushnotifications.cpp:257 ]	[ OCC::PushNotifications::pingWebSocketServer ]:	Ping websocket server
2023-02-20 22:36:20:346 [ debug nextcloud.sync.pushnotifications C:\Users\sysadmin\AppData\Local\Temp\2\windows-12824\client-building\desktop\src\libsync\pushnotifications.cpp:237 ]	[ OCC::PushNotifications::onWebSocketPongReceived ]:	Pong received in time

Additional info

No response

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