Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Edited excel files does not sync by the desktop client - Error 403 Forbidden to Move #10498

Closed
shifulegend opened this issue Aug 2, 2018 · 2 comments

Comments

@shifulegend
Copy link

Steps to reproduce

  1. Sync an excel file
  2. Edit it and save
  3. It does not sync

Expected behaviour

The file should have synced seamlessly

Actual behaviour

image
Error 403 Forbidden to Move

Server configuration

Operating system:
Linux
Web server:
Cpanel
Database:
my SQL
PHP version:
7.1
Nextcloud version: (see Nextcloud admin page)
13.0.5
Updated from an older Nextcloud/ownCloud or fresh install:
13.0.4
Where did you install Nextcloud from:
Softaculous
Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

$CONFIG = array ( 'instanceid' => 'xx', 'passwordsalt' => 'xxx', 'secret' => 'xxx', 'trusted_domains' => array ( 0 => 'www.com', ), 'datadirectory' => '/xx/nextclouddata', 'overwrite.cli.url' => 'xx/files', 'dbtype' => 'mysql', 'version' => '13.0.5.2', 'dbname' => 'xx', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => 'axx21', 'dbpassword' => 'xx', 'installed' => true, 'maintenance' => false, 'theme' => '', 'loglevel' => 2, 'memcache.local' => '\\OC\\Memcache\\APCu', 'app.mail.accounts.default' => array ( 'email' => '%USERID%@axx.com', 'imapHost' => 'XX.com', 'imapPort' => 993, 'imapSslMode' => 'ssl', 'smtpHost' => 'XXcom', 'smtpPort' => 465, 'smtpSslMode' => 'ssl', ), 'mail_smtpmode' => 'smtp', 'mail_smtpauthtype' => 'LOGIN', 'mail_from_address' => 'admin', 'mail_domain' => 'XX', 'mail_smtpauth' => 1, 'mail_smtphost' => 'XX', 'mail_smtpport' => '465', 'mail_smtpsecure' => 'ssl', 'mail_smtpname' => 'XX', 'mail_smtppassword' => 'XX',
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

[nextcloud.log](https://github.com/nextcloud/server/files/2252464/nextcloud.log) Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@nextcloud-bot
Copy link
Member

GitMate.io thinks possibly related issues are #8803 ( [Error] desktop client won't sync to server), #2559 (Desktop Client - Shared Folder does not sync deletes across machines), #5262 (Deleting files does not work when its done from the Mac Desktop client), #10497 (OwnCloud Desktop Client connected to my NextCloud server utilizes all resources of the server), and #10496 (The file upload progress bar stops at 100% even for a fresh installation).

@ChristophWurst
Copy link
Member

I'm closing this ticket because it hasn't received any updates in a long time. If this is still relevant, feel free to re-open or file a new ticket.

In general: use a recent version of Nextcloud the actual Nextcloud sync client 😉

Thank you.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants