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Excessive memory allocation in 20.0.6 #25343
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Happens on my system too. When I deactivate "offending" apps, the error persists and some other line takes its place in the error message:
This must have broken in 20.0.5->20.0.6, as Nextcloud was running quite stably before the upgrade. My environment:
My configuration:
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Same problem with nextcloud server 20.0.7.1 configured with LDAP user backend
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I followed the release notes about any memory-leak-influencing issues fixed, but saw none so far. Is this issue, which has been reported by several separate users now, accepted as valid bij Nextcloud, or is this issue seen as an edge case which warrants no further action? |
Same here with nc 21.0.1 when trying to sync android news app with my server :
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Still in 21.0.2.1. In our case this appears to be somehow tied to ldap users. Server configurationOperating system: Debian GNU/Linux 10 (buster) List of activated apps: App list
Nextcloud configuration: Config report
Are you using external storage, if yes which one: no Are you using encryption: no Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory LDAP configuration (delete this part if not used)LDAP config
Client configurationBrowser: Firefox 88.0.1 Operating system: Ubuntu 21.04 LogsWeb server error logWeb server error log
Nextcloud log (data/nextcloud.log)Nextcloud log
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Is this Issue still valid in NC21.0.3? If not, please close this issue. Thanks! :) |
For us, it seems this issue doesn't appear in 21.0.3 anymore. |
Can confirm. Our issue seems fixed in 21.0.3. |
Great, thanks for the feedback! |
After upgrading from 19.0.7 to 20.0.6, we started running into all kinds of issues with the files app, the settings page, the weather item on the desktop and syncing using the Desktop application.
These items would just give a 500 error or otherwise show a blank page.
Other apps, like the new desktop itself, photos, user page, et cetera, would work as expected.
This only occurred on one of our Nextcloud installs. On two other installs these problems aren't experienced and the mentioned features do work. These were upgraded to a 20.0.x version before upgrading to 20.0.6, though. I'm not sure if that matters.
In the logfile I see a number of memory allocation issues, so I increased the php max memory option from 512 MB to 768 MB, but that did not change things. Still php-fpm seems to crash.
See attached logs and app list below.
Steps to reproduce
Expected behaviour
These should show the relevant information.
Actual behaviour
Blank pages are shown and a lot of issues in the browser console.
Server configuration
Operating system:
Centos 7 x64
Web server:
httpd 2.4.46.
Database:
MariaDB 10.3
PHP version:
7.4.17
Nextcloud version: (see Nextcloud admin page)
20.0.6
Updated from an older Nextcloud/ownCloud or fresh install:
19.0.7
**Where did you install Nextcloud from:If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Manually, with the bzip-archive
Signing status:
Signing status
List of activated apps:
App list
Nextcloud configuration:
Config report
Are you using external storage, if yes which one: local/smb/sftp/...
no
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP + SAML
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log
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