No internet = broken local LAN "SMB/SFTP" shares - external storage app.

[sesipod]

Hello all! If this topic has been covered before please link me.

I noticed last night when my home internet connection went down that my local LAN external Storage locations also broke. I have Nextcloud running on a Debian VM on Esxi and a FreeNAS box running on the same network. The storage shares are local and should not be impacted by an internet outage.

This is a Nextcloud / plugin issue as my FreeNAS smb shares still worked for my desktop pc and android phone using an app.

10+ hrs later.
Now that the internet is back up and all of my storage locations are working again without reboot on the vm or the FreeNAS server and I didn't change any configurations during the outage.

[MorrisJobke]

How did this "broken" remote storage shares look like? Anything in the logs? anything in the clients?

cc @icewind1991

[sesipod]

The folders in Nextcloud were colored RED and said unavailable when clicked on. My mobile phone Nextcloud app reported that Nextcloud was in maintenance mode.

Here is a shot of the logs when my phone was trying to upload a photo to the storage location.

[MorrisJobke]

@sesipod Could you copy that error message from the nextcloud.log file in your data directory to make it easier to look at the stack trace as well as find it in the future?

@icewind1991 Does the files_external app checks internet connectivity before connecting to the storage?

[sesipod]

nextcloud.log

[sesipod]

Seems that there are a few other issue now with Nextcloud that I'm seeing. Mobile apps Android / IOS showing that Server is in maintenance mode. Updater is not wanting to run to update to 13. I setup 2 SFTP shares tonight and only one is showing but the other doesn't. They both show green Check marks.

I am going to spin up a new vm and test out disconnecting internet form it and see if i get the same results.

Currently running:
OS: Debain 9.0
RAM: 512
SSD: 10GB
Nextcloud 12.0.5

[szaimen]

I'm closing this issue due to inactivity. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen.