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Cync Bulbs, getting "...please ensure there is at least one WiFi connected Cync device in your Home(s) #70

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untraceablez opened this issue Jun 18, 2023 · 1 comment

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@untraceablez
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So after installing the integration in HACS, then going through setup with username, password, and TOTP, I get the classic "Invalid or unsupported Cync configuration, please ensure there is at least one WiFi connected Cync device in your Home(s)" error. All of my bulbs are WiFi based and are registered in the Cync app, and fully controllable there. I did as suggested and went ahead and ran the cync_data.py script and here are my results, archived since GitHub doesn't let you upload a JSON file. I was unable to parse the file as the parse_cync_data.py script ran an error trying to parse the JSON, so this is the original, unparsed file.

cync_data.json.zip

@RicardoSu
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Getting the same error

cync_data.json

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