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Unable to connect #77

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aravindtri opened this issue Oct 2, 2023 · 4 comments
Open

Unable to connect #77

aravindtri opened this issue Oct 2, 2023 · 4 comments

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@aravindtri
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I have a few A19 wifi bulbs and when I log in to my account I get the error below
image

@inthenick
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inthenick commented Nov 14, 2023

I have a couple wired switches, 2 smart plugs, and 2-3 bulbs and I get the same message.

@fuzzblob
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fuzzblob commented Nov 21, 2023

Trying to get setup and having the same issue...

[Edit:] Seems like a duplicate of: #72

@tcater
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tcater commented Nov 24, 2023

Adding my name to the list. Same issue. New setup. I only have a single downlight in the account.
Hopefully this can be fixed. Watching for updates. Thanks, appreciate the effort

@fuzzblob
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fuzzblob commented Dec 9, 2023

Issue #72 seems to have a possible workaround like this:

"I reset my Cync password and just in case I set a shorter password with no strange symbols, then tried again in HA and it worked"

Worked for me.

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4 participants