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Better process for communicating feedback to members by the TSC #876

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benjamingr opened this issue Jun 9, 2024 · 3 comments
Open

Better process for communicating feedback to members by the TSC #876

benjamingr opened this issue Jun 9, 2024 · 3 comments

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@benjamingr
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Hey,

The moderation team has a pretty simple process where when we want to provide feedback to an individual or take a moderation action typically the process is:

  • We post in chat.
  • We collect feedback from other team members for a bit (a few hours)
  • We take the action (e.g. sending the email).

In the TSC, we don't really have a clear process for "how long should I wait before speaking for the TSC about feedback for an individual?" so whenever we discuss people we often take a long time to respond sometimes creating a lot of frustration and cases where people are waiting for feedback for a long time needlessly.

cc @aduh95 in particular who is active in both groups and probably feels this :] (as a side note, thanks ❤️ )

Rather than suggest a solution (I have several) I figured it'd be a good idea to let @nodejs/tsc suggest (hopefully!) a short/clear process for escalating these sort of issues. Ideally in a way where we don't wait for more than 72h if we don't have to meet and 1w if we do.


I am posting this in public since in general I try to keep governance discussions as public as possible but obvious I won't name any concrete examples where feedback was provided or actions taken for privacy.

@ovflowd
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ovflowd commented Jun 9, 2024

I appreciate this ❤️

@benjamingr
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Ideas from meeting:

  • Time scope it (1 week? 72h?)
  • Number of TSC members before it's OK to send?

@benjamingr
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Proposal from the call:

  • If someone from the TSC wants to give feedback to someone they send an email to the TSC mailing list and to slack.
  • After 48 hours if there are 2 LGTMs it's OK to provide feedback (otherwise 72h).
  • Alternatively if there is a majority it can be sent before.

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