impossible to start nvda_snapshot_threshold_py3_staging-17851,779ca15b.exe #9831
Comments
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@josephsl: Would you be able to have a look? |
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Hi, looks like something expects a module to be located somewhere other than the path we normally use. Thanks.
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Hi, web searches indicate that Python 3 (at least the one that ships with staging branch) insists on looking at somewhere when loading DLL’s. I cannot reproduce this problem after following steps given by the poster, so looks like this is unique to his. Also note that I’m using Version 1903 build 18362 as opposed to the poster who is running Version 1809. Thanks.
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I wonder whether this could be reproduced from a vm or sandbox.
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Hi, I’ll report back once I run this inside Windows Sandbox. Thanks.
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Could you please provide the source of this information? |
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Looks like this needs a hook in py2exe. I will write a patch for it. cc @albertosottile |
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Hi, one of these is: msys2/MINGW-packages#3343
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I think AppVeyor VM is adding the location of _ssl.pyd to the PATH, so the CI doesn't fail. |
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If the problem is just |
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@albertosottile The problem is actually that _ssl relies on extra dll's that aren't copied by py2exe. |
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and for those interested, an attempt to run it on windows 7 fails, but of
course its trying to load add ons from the path of the installed normal
version so there is a lot of rubbish at the start of this log.
INFO - __main__ (18:18:01.541):
Starting NVDA
INFO - external:core.main (18:18:01.620):
Config dir: C:\Users\Brian\AppData\Roaming\nvda
INFO - external:config.ConfigManager._loadConfig (18:18:01.620):
Loading config: C:\Users\Brian\AppData\Roaming\nvda\nvda.ini
INFO - external:config.ConfigManager._loadConfig (18:18:01.629):
Config loaded (after upgrade, and in the state it will be used by NVDA):
{'schemaVersion': '2', 'upgrade': {}, 'update': {'autoCheck': 'True',
'startupNotification': 'True', 'allowUsageStats': 'True',
'askedAllowUsageStats': 'True'}, 'general': {'showWelcomeDialogAtStartup':
'False', 'language': 'Windows', 'saveConfigurationOnExit': 'True',
'askToExit': 'True', 'playStartAndExitSounds': 'True', 'loggingLevel':
'DEBUG'}, 'speech': {'synth': 'espeak', 'outputDevice': 'Speakers (4-
BEHRINGER USB WDM ', 'symbolLevel': '100', 'espeak': {'voice': 'en',
'variant': 'quincy', 'rate': '40', 'pitch': '40', 'inflection': '75',
'volume': '95'}, 'sapi5': {'voice':
'HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Speech\\Voices\\Tokens\\ScanSoftDaniel_Full_22kHz',
'volume': '100', 'rate': '70', 'pitch': '49'}, 'mssp': {'voice':
'HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Speech
Server\\v11.0\\Voices\\Tokens\\TTS_MS_en-GB_Hazel_11.0', 'volume': '90',
'rate': '45'}, 'silence': {}, 'sapi4': {'voice':
'{BF5EAD40-9F65-11CF-8FC8-0020AF14F271}', 'rate': '100', 'pitch': '26',
'volume': '54'}, 'speechPlayerInEspeak': {'voice': 'en', 'variant':
'quincy', 'rate': '40', 'pitch': '40', 'inflection': '75', 'volume': '99'},
'pico': {'voice': 'en-gb', 'volume': '77', 'rate': '55', 'pitch': '40'},
'dectalk': {'voice': 'Frank', 'rate': '38', 'pitch': '19', 'inflection':
'40'}}, 'braille': {'messageTimeout': '4', 'noBraille': {'port': ''}},
'presentation': {'reportTooltips': 'True',
'guessObjectPositionInformationWhenUnavailable': 'True',
'reportObjectDescriptions': 'True', 'progressBarUpdates':
{'progressBarOutputMode': 'both'}}, 'virtualBuffers':
{'autoPassThroughOnCaretMove': 'True'}, 'documentFormatting':
{'reportRevisions': 'False', 'reportSpellingErrors': 'False',
'reportLineIndentation': 'False', 'reportBlockQuotes': 'False',
'autoLanguageSwitching': 'True', 'detectFormatAfterCursor': 'False',
'reportFontName': 'False', 'reportFontSize': 'False', 'reportAlignment':
'True', 'reportStyle': 'False', 'reportFontAttributes': 'False',
'reportEmphasis': 'False', 'reportLineIndentationWithTones': 'True',
'reportParagraphIndentation': 'False', 'reportLineSpacing': 'False'},
'keyboard': {'speakTypedCharacters': 'True', 'useCapsLockAsNVDAModifierKey':
'False', 'keyboardLayout': 'desktop', 'speakTypedWords': 'False'},
'wintenApps': {'updateCheckTime': '1529135589'}, 'speechViewer': {'x': '68',
'y': '44', 'width': '500', 'height': '500', 'displays': ['(1920, 1080)'],
'autoPositionWindow': 'False'}, 'audioThemes': {'speakRole': 'True'},
'mouse': {'enableMouseTracking': 'True'}, 'development':
{'enableScratchpadDir': 'False'}, 'clipContentsDesigner': {'confirmToCopy':
'True', 'confirmToCut': 'True'}}
DEBUG - external:core.main (18:18:01.641):
setting language to Windows
INFO - external:core.main (18:18:01.642):
NVDA version threshold_py3_staging-17851,779ca15b
INFO - external:core.main (18:18:01.642):
Using Windows version 6.1.7601 service pack 1 workstation
INFO - external:core.main (18:18:01.642):
Using Python version 3.7.3 (v3.7.3:ef4ec6ed12, Mar 25 2019, 21:26:53) [MSC
v.1916 32 bit (Intel)]
INFO - external:core.main (18:18:01.642):
Using comtypes version 1.1.7
INFO - external:core.main (18:18:01.642):
Using configobj version 5.1.0 with validate version 1.0.1
DEBUG - external:core.main (18:18:01.650):
Initializing add-ons system
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.651):
Listing add-ons from C:\Users\Brian\AppData\Roaming\nvda\addons
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.651):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\addonUpdater
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.652):
Found add-on addonUpdater - 19.07. Requires API: (2019, 1, 0). Last-tested
API: (2019, 3, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.652):
Add-on addonUpdater is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.652):
Loading add-on from
C:\Users\Brian\AppData\Roaming\nvda\addons\applicationDictionary
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.653):
Found add-on applicationDictionary - 1.2-dev. Requires API: (0, 0, 0).
Last-tested API: (0, 0, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.653):
Add-on applicationDictionary is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.653):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\AudioThemes3D
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.654):
Found add-on AudioThemes3D - 5.1. Requires API: (0, 0, 0). Last-tested API:
(0, 0, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.654):
Add-on AudioThemes3D is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.654):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\dropbox
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.654):
Found add-on dropbox - 4.3. Requires API: (0, 0, 0). Last-tested API: (0, 0,
0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.654):
Add-on dropbox is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.655):
Loading add-on from
C:\Users\Brian\AppData\Roaming\nvda\addons\extendedWinamp
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.655):
Found add-on extendedWinamp - 1.1. Requires API: (0, 0, 0). Last-tested API:
(0, 0, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.655):
Add-on extendedWinamp is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.655):
Loading add-on from
C:\Users\Brian\AppData\Roaming\nvda\addons\fakeClipboardAnouncement
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.656):
Found add-on fakeClipboardAnouncement - 1.0. Requires API: (0, 0, 0).
Last-tested API: (0, 0, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.656):
Add-on fakeClipboardAnouncement is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.656):
Loading add-on from
C:\Users\Brian\AppData\Roaming\nvda\addons\focusHighlight
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.657):
Found add-on focusHighlight - 6.1. Requires API: (2014, 1, 0). Last-tested
API: (2019, 4, 0)
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.657):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\goldenCursor
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.658):
Found add-on goldenCursor - 3.6. Requires API: (2017, 3, 0). Last-tested
API: (2019, 2, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.658):
Add-on goldenCursor is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.658):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\goldwave
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.658):
Found add-on goldwave - 19.04. Requires API: (2017, 3, 0). Last-tested API:
(2019, 2, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.658):
Add-on goldwave is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.659):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\IndentNav
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.659):
Found add-on IndentNav - 1.6. Requires API: (2018, 1, 0). Last-tested API:
(2019, 1, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.659):
Add-on IndentNav is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.659):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\Mozilla
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.660):
Found add-on Mozilla - 1.7. Requires API: (2018, 1, 0). Last-tested API:
(2019, 1, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.660):
Add-on Mozilla is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.660):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\OpenLinkWith
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.661):
Found add-on OpenLinkWith - 1.0. Requires API: (0, 0, 0). Last-tested API:
(0, 0, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.661):
Add-on OpenLinkWith is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.661):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\pico
ERROR - external:addonHandler._getAvailableAddonsFromPath (18:18:01.662):
Error loading Addon from path:
C:\Users\Brian\AppData\Roaming\nvda\addons\pico
Traceback (most recent call last):
File "C:\projects\nvda\source\addonHandler\__init__.py", line 196, in
_getAvailableAddonsFromPath
File "C:\projects\nvda\include\configobj\src\configobj\__init__.py", line
502, in __getitem__
KeyError: 'name'
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.667):
Loading add-on from
C:\Users\Brian\AppData\Roaming\nvda\addons\resourceMonitor
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.668):
Found add-on resourceMonitor - 19.07. Requires API: (2017, 4, 0).
Last-tested API: (2019, 3, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.668):
Add-on resourceMonitor is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.668):
Loading add-on from
C:\Users\Brian\AppData\Roaming\nvda\addons\speechPlayerInEspeak
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.669):
Found add-on speechPlayerInEspeak - 0.4.1. Requires API: (0, 0, 0).
Last-tested API: (0, 0, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.669):
Add-on speechPlayerInEspeak is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.669):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\systrayList
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.670):
Found add-on systrayList - 3.5. Requires API: (2017, 3, 0). Last-tested API:
(2019, 2, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.670):
Add-on systrayList is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.670):
Loading add-on from C:\Users\Brian\AppData\Roaming\nvda\addons\textnav
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.671):
Found add-on textnav - 1.2. Requires API: (2018, 1, 0). Last-tested API:
(2019, 1, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.671):
Add-on textnav is considered incompatible
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.671):
Loading add-on from
C:\Users\Brian\AppData\Roaming\nvda\addons\toolbarsExplorer
DEBUG - external:addonHandler._getAvailableAddonsFromPath (18:18:01.671):
Found add-on toolbarsExplorer - 1.1. Requires API: (2017, 3, 0). Last-tested
API: (2019, 1, 0)
DEBUGWARNING - external:addonHandler._getAvailableAddonsFromPath
(18:18:01.671):
Add-on toolbarsExplorer is considered incompatible
CRITICAL - __main__ (18:18:01.745):
core failure
Traceback (most recent call last):
File "nvda.pyw", line 221, in <module>
File "C:\projects\nvda\source\core.py", line 245, in main
File "C:\projects\nvda\source\appModuleHandler.py", line 27, in <module>
File "C:\projects\nvda\source\NVDAHelper.py", line 19, in <module>
File "C:\projects\nvda\source\eventHandler.py", line 9, in <module>
File "C:\projects\nvda\source\api.py", line 12, in <module>
File "C:\projects\nvda\source\review.py", line 10, in <module>
File "C:\projects\nvda\source\NVDAObjects\__init__.py", line 16, in
<module>
File "C:\projects\nvda\source\displayModel.py", line 16, in <module>
File "C:\projects\nvda\source\mouseHandler.py", line 8, in <module>
File "C:\projects\nvda\source\gui\__init__.py", line 28, in <module>
File "C:\projects\nvda\source\gui\settingsDialogs.py", line 39, in
<module>
File "C:\projects\nvda\source\updateCheck.py", line 33, in <module>
File "C:\Python37\lib\ssl.py", line 98, in <module>
File "<loader>", line 10, in <module>
File "<loader>", line 8, in __load
ImportError: (DLL load failed: The specified module could not be found.)
'C:\\Users\\Brian\\AppData\\Local\\Temp\\nsj4FA9.tmp\\app\\_ssl.pyd'
Brian
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I used nvda_snapshot_threshold_py3_staging-17866 in the Simplified Chinese windows10-1903, the same problem occurred during the 0b9f3ef.exe test. |
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This can be fixed when py2exe/py2exe#12 and py2exe/py2exe#13 are merged, in which case we can update our py2exe binary copy. |
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@LeonarddeR I guess this issue can also be closed now. Right? |
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Yes.
… Op 3 jul. 2019 om 16:08 heeft Adriani90 ***@***.***> het volgende geschreven:
@LeonarddeR I guess this issue can also be closed now. Right?
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Steps to reproduce:
I would like to apologize if the call does not apply.
I am not a programmer, I work with computers and I am interested in testing the software.
I saw that on the nvda snapshot page there was a new branch
threshold_py3_staging
and wanted to test.
I downloaded the file and tried to run, but I get an error.
only one error sound is played, nor is a message displayed.
below is the error log.
this verdict of nvda does not start.
Actual behavior:
pressing enter on the installation file causes an error sound to sound and not a message appears on the screen.
The temporary copy of nvda does not start and can not be installed or run as a temporary copy.
Expected behavior:
nvda is installed and can be tested.
System configuration
NVDA installed/portable/running from source:
installation file
nvda_snapshot_threshold_py3_staging-17851,779ca15b.exe
NVDA version:
installation file
nvda_snapshot_threshold_py3_staging-17851,779ca15b.exe
Windows version:
10 17763.557
Name and version of other software in use when reproducing the issue:
Other information about your system:
Other questions
Does the issue still occur after restarting your PC?
yes
Have you tried any other versions of NVDA? If so, please report their behaviors.
no
log:
nvda.log
The text was updated successfully, but these errors were encountered: