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'Error trying to save message to sent folder' #3452

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roja45 opened this issue Apr 21, 2017 · 8 comments
Open

'Error trying to save message to sent folder' #3452

roja45 opened this issue Apr 21, 2017 · 8 comments

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@roja45
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roja45 commented Apr 21, 2017

Are there any related issues?

...

What operating system are you using?

Windows 10

What version of Nylas Mail are you using?

2.0.16

Bug?

Do you have any third-party plugins installed? If so, which ones?

No

Is the issue related to a specific email provider (Gmail, Exchange, etc.)?

Imap account

Is the issue reproducible with a particular attachment, message, signature, etc?

'Error trying to save message to sent folder'

--

Feature Request?

Does this feature exist in another mail client or tool you use?

...

@franzos
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franzos commented Apr 21, 2017

Is this possibly related to #3251? If yes, try my suggestion.

@roja45
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roja45 commented Apr 21, 2017

The error is 'Can't find sent folder - could not save message to sent folder'.

though there is a sent folder on the account.

I don't have a signature set.

@franzos
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franzos commented Apr 21, 2017

Alright, this is probably an unrelated issue.

  1. What provider are you using?
  2. Can you share the IMAP settings you're using to connect

@roja45
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roja45 commented Apr 21, 2017

  1. Siteground hosting, own domain name.
  2. Are the settings somewhere I can copy them from, or just list the settings I used?

@franzos
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franzos commented Apr 21, 2017

Ideally just list the settings you used.

@roja45
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roja45 commented Apr 21, 2017

Incoming
Server: secure<Server_Number>.sgcpanel.com
Port: 993
Security: SSL/TLS
Username: Email Address

Outgoing
Server: secure<Server_Number>.sgcpanel.com
Port: 465
Security: SSL/TLS
Username: Email Address

@jstejada
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Contributor

Looking into this one! thanks for your patience!

@Yannlag
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Yannlag commented Apr 27, 2017

Hi,
Same issue for me.
Windows 8
Nylas v2.0.28
no third-party plugin
imap account
same imap settings as above (except domain !)

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4 participants