Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Password Update fails for users in status provisioned #3224

Open
Marek26 opened this issue Apr 26, 2023 · 4 comments
Open

Password Update fails for users in status provisioned #3224

Marek26 opened this issue Apr 26, 2023 · 4 comments
Labels

Comments

@Marek26
Copy link

Marek26 commented Apr 26, 2023

Describe the bug

A user within status provisioned can request a "Forgot Password" mail via the widget an will receive the mail with an OTP.

After entering the OTP in the widget, it shows an Error "We found some errors. Please review the form and make corrections" and is not showing the Password Input fields.
No Console error was visible, payload from the introspect endpoint included all user information and looked fine for us.

From a user perspective, setting the password should work in that case (e.g. user has lost his initial welcome mail).
If this is unexpected behavior, also the "Forgot Password" mail shouldn't be sent but the "Password Forget not allowed" email for this user state.

Reproduction Steps

  • Create new user and send activation mail
  • Do not set the password (via the activationToken)
  • Enter the username in the Widget
  • Request a Password Reset Mail
  • Retrieve OTP from mail
  • Enter OTP into Widget

SDK Versions

Version ^7 (Okta Hosted), so should be currently 7.5.2

Additional Information

No response

@Marek26 Marek26 added the bug label Apr 26, 2023
@shuowu-okta
Copy link
Contributor

@Marek26 Thanks for reporting the issue, we will investigate on it.

Internal Ref: OKTA-604706

@Marek26
Copy link
Author

Marek26 commented Jun 26, 2023

@shuowu-okta Could you please give me an update on that topic?

@Marek26
Copy link
Author

Marek26 commented Oct 4, 2023

@shuowu-okta: Any update?

@davibq
Copy link

davibq commented Mar 25, 2024

@shuowu-okta facing this exact same issue. Are there any updates on OKTA-604706?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

3 participants