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After upgrade nginx will not start #1826

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serrato-dan opened this issue Oct 25, 2024 · 5 comments
Open

After upgrade nginx will not start #1826

serrato-dan opened this issue Oct 25, 2024 · 5 comments

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@serrato-dan
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I have run upgrade twice with the same situation. After running an upgrage with a regular

barracuda up-lts

it completes and everything seems fine on the terminal, but nginx will not start. When trying to start using service nginx start, it just responds

Starting Nginx Server...:Killed

Any ideas on what I might need to do to get it to succeed or restart after finishing upgrade?

Thanks so much.
Dan

@omega8cc
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Please kindly share the output of boa info

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@serrato-dan
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Hello. Thank you for the response. I'm not sure if you are asking for boa info pre-upgrade when it's running fine, or post-upgrade when it is having a problem.

Since I used a snapshot to put the server back in running order, this gist snippet is current and is pre-upgrade.

https://gist.github.com/serrato-dan/fa67fb1d425ed3fe74e93a4211e41ea6

If you would like that info after the upgrade and when it's having a problem, I will run an upgrade in the evening and provide that output.

Thank you again.
Dan

@omega8cc
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We can’t help in diagnosing the problem with information taken from working environment. Please always include required boa info when submitting bug report. Now the next step should be upgrade to BOA-5.5.0 just released.

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@serrato-dan
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Hi there. So, I ran the update this evening. Everything seemed to run fantastic, but yet again, nginx is not running.

And, when trying to start nginx, it just ends up saying:
Starting Nginx Server...:Killed

Here is the boa info you requested:
https://gist.github.com/serrato-dan/8861fef6dfd5218c4178987aa4dbac39

I will go bring back the server with the snapshot and hopefully you might be able to provide some guidance on what I should do to get this to run successfully.
Thank you.

@omega8cc
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I don't see any issues here apart from several important services reported as down for unknown reasons:

  _XSE nginx is not running (PID file not found).
  _XSE solr7 is not running (PID file not found).
  _XSE jetty9 is not running (PID file not found).
  _XSE pure-ftpd is not running (PID file not found).
  _XSE unbound is not running (PID file not found).

We can't reproduce the problem either, so I would recommend that you investigate nginx error logs for more information.

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