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Issue Reporting and Lifecycle

Issue Reporting Checklists

We welcome issues of all kinds including feature requests, bug reports, and general questions. Below you'll find checklists with guidelines for well-formed issues of each type.

Bug Reports

  • Test against latest release: Make sure you test against the latest released version. It is possible we already fixed the bug you're experiencing.

  • Search for possible duplicate reports: It's helpful to keep bug reports consolidated to one thread, so do a quick search on existing bug reports to check if anybody else has reported the same thing. You can scope searches by the label "bug" to help narrow things down.

  • Include steps to reproduce: Provide steps to reproduce the issue, along with your .tf files, with secrets removed, so we can try to reproduce it. Without this, it makes it much harder to fix the issue.

  • For panics, include crash.log: If you experienced a panic, please create a gist of the entire generated crash log for us to look at. Double check no sensitive items were in the log.

Feature Requests

  • Search for possible duplicate requests: It's helpful to keep requests consolidated to one thread, so do a quick search on existing requests to check if anybody else has reported the same thing. You can scope searches by the label "enhancement" to help narrow things down.

  • Include a use case description: In addition to describing the behavior of the feature you'd like to see added, it's helpful to also lay out the reason why the feature would be important and how it would benefit Terraform users.

Questions

  • Search for answers in Terraform documentation: We're happy to answer questions in GitHub Issues, but it helps reduce issue churn and maintainer workload if you work to find answers to common questions in the documentation. Oftentimes Question issues result in documentation updates to help future users, so if you don't find an answer, you can give us pointers for where you'd expect to see it in the docs.

Issue Lifecycle

  1. The issue is reported.

  2. The issue is verified and categorized by a Terraform collaborator. Categorization is done via GitHub labels. We generally use a two-label system of (1) issue/PR type, and (2) section of the codebase. Type is one of "bug", "enhancement", "documentation", or "question", and section is usually the AWS service name.

  3. An initial triage process determines whether the issue is critical and must be addressed immediately, or can be left open for community discussion.

  4. The issue is addressed in a pull request or commit. The issue number will be referenced in the commit message so that the code that fixes it is clearly linked.

  5. The issue is closed. Sometimes, valid issues will be closed because they are tracked elsewhere or non-actionable. The issue is still indexed and available for future viewers, or can be re-opened if necessary.