diff --git a/openandroidinstaller/installer_config.py b/openandroidinstaller/installer_config.py
index 4768284e..2a857d83 100644
--- a/openandroidinstaller/installer_config.py
+++ b/openandroidinstaller/installer_config.py
@@ -76,10 +76,10 @@ def from_file(cls, path):
                     metadata = config["metadata"]
                     requirements = config.get("requirements", None)
                 else:
-                    logger.info("Validation of config failed.")
+                    logger.error(f"Validation of config at {path} failed.")
                     return None
             except yaml.YAMLError as exc:
-                logger.info(exc)
+                logger.error(f"Loading the config from {path} failed with {exc}")
                 return None
 
         if raw_steps.get("unlock_bootloader") is not None:
@@ -137,7 +137,7 @@ def _load_config(device_code: str, config_path: Path) -> Optional[InstallerConfi
                 logger.info(f"Config metadata: {config.metadata}.")
             return config
         else:
-            logger.info(f"No device config found for {path}.")
+            logger.info(f"No device config found for device code '{device_code}'.")
             return None
 
 
diff --git a/openandroidinstaller/tooling.py b/openandroidinstaller/tooling.py
index db7389bc..f7943ebe 100644
--- a/openandroidinstaller/tooling.py
+++ b/openandroidinstaller/tooling.py
@@ -485,7 +485,7 @@ def search_device(platform: str, bin_path: Path) -> Optional[str]:
         else:
             raise Exception(f"Unknown platform {platform}.")
         device_code = output.split("[")[-1].strip()[:-1].strip()
-        logger.info(device_code)
+        logger.info(f"Found device code '{device_code}'")
         return device_code
     except CalledProcessError:
         logger.error("Failed to detect a device.")
diff --git a/openandroidinstaller/views/start_view.py b/openandroidinstaller/views/start_view.py
index b2c912b5..23feb713 100644
--- a/openandroidinstaller/views/start_view.py
+++ b/openandroidinstaller/views/start_view.py
@@ -14,6 +14,7 @@
 # Author: Tobias Sterbak
 
 import copy
+import webbrowser
 from loguru import logger
 from typing import Callable
 
@@ -122,6 +123,13 @@ def check_bootloader_unlocked(e):
         self.device_detection_infobox = Row(
             [Text("Detected device:"), self.device_name]
         )
+        self.device_request_row = Row([], alignment="center")
+        self.device_infobox = Column(
+            [
+                self.device_detection_infobox,
+                self.device_request_row,
+            ]
+        )
 
     def build(self):
         self.clear()
@@ -176,17 +184,13 @@ def build(self):
                 ),
                 Row([self.bootloader_switch]),
                 Divider(),
-                Column(
-                    [
-                        self.device_detection_infobox,
-                    ]
-                ),
+                self.device_infobox,
                 Row(
                     [
                         self.back_button,
                         FilledButton(
                             "Search for device",
-                            on_click=self.search_devices,
+                            on_click=self.search_devices_clicked,
                             icon=icons.DEVICES_OTHER_OUTLINED,
                             expand=True,
                             tooltip="Search for a connected device.",
@@ -210,8 +214,9 @@ def close_developer_options_dlg(self, e):
         self.dlg_help_developer_options.open = False
         self.page.update()
 
-    def search_devices(self, e):
+    def search_devices_clicked(self, e):
         """Search the device when the button is clicked."""
+        self.device_request_row.controls.clear()
         # search the device
         if self.state.test:
             # this only happens for testing
@@ -258,10 +263,21 @@ def search_devices(self, e):
                 if len(self.state.config.unlock_bootloader) == 0:
                     self.bootloader_switch.value = True
             else:
-                # failed to load config
-                logger.error(f"Failed to load config for {device_code}.")
+                # failed to load config or device is not supported
+                logger.error(
+                    f"Device with code '{device_code}' is not supported or the config is corrupted. Please check the logs for more information."
+                )
                 self.device_name.value = (
-                    f"Failed to load config for device with code {device_code}."
+                    f"Device with code '{device_code}' is not supported yet."
+                )
+                # add request support for device button
+                request_url = f"https://github.com/openandroidinstaller-dev/openandroidinstaller/issues/new?assignees=&labels=device&projects=&template=device-support-request.md&title=Add support for {device_code}"
+                self.device_request_row.controls.append(
+                    ElevatedButton(
+                        "Request support for this device",
+                        icon=icons.PHONELINK_SETUP_OUTLINED,
+                        on_click=lambda _: webbrowser.open(request_url),
+                    )
                 )
                 self.device_name.color = colors.RED
         self.view.update()