diff --git a/.github/pull_request_template.md b/.github/pull_request_template.md
index 4537cadf71074..707705c5740c7 100644
--- a/.github/pull_request_template.md
+++ b/.github/pull_request_template.md
@@ -9,6 +9,7 @@
   - [ ] All tests pass
 - [ ] New functionality has been documented.
   - [ ] New functionality has javadoc added
+- [ ] Failing checks are inspected and point to the corresponding known issue(s) (See: [Troubleshooting Failing Builds](../blob/main/CONTRIBUTING.md#troubleshooting-failing-builds))
 - [ ] Commits are signed per the DCO using --signoff
 - [ ] Commit changes are listed out in CHANGELOG.md file (See: [Changelog](../blob/main/CONTRIBUTING.md#changelog))
 
diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md
index 4131133461fda..7ad8181b99c50 100644
--- a/CONTRIBUTING.md
+++ b/CONTRIBUTING.md
@@ -15,6 +15,7 @@ OpenSearch is a community project that is built and maintained by people just li
   - [Developer Certificate of Origin](#developer-certificate-of-origin)
   - [Changelog](#changelog)
   - [Review Process](#review-process)
+  - [Troubleshooting Failing Builds](#troubleshooting-failing-builds)
 
 
 ## First Things First
@@ -138,3 +139,14 @@ During the PR process, expect that there will be some back-and-forth.  Please tr
 If we accept the PR, a [maintainer](MAINTAINERS.md) will merge your change and usually take care of backporting it to appropriate branches ourselves.
 
 If we reject the PR, we will close the pull request with a comment explaining why. This decision isn't always final: if you feel we have misunderstood your intended change or otherwise think that we should reconsider then please continue the conversation with a comment on the PR and we'll do our best to address any further points you raise.
+
+## Troubleshooting Failing Builds
+
+The OpenSearch testing framework offers many capabilities but exhibits significant complexity (it does lot of randomization internally to cover as many edge cases and variations as possible). Unfortunately, this posses a challenge by making it harder to discover important issues/bugs in straightforward way and may lead to so called flaky tests - the tests which flip randomly from success to failure without any code changes. 
+
+If your pull request reports a failing test(s) on one of the checks, please:
+ - look if there is an existing [issue](https://github.com/opensearch-project/OpenSearch/issues) reported for the test in question 
+ - if not, please make sure this is not caused by your changes, run the failing test(s) locally for some time
+ - if you are sure the failure is not related, please open a new [bug](https://github.com/opensearch-project/OpenSearch/issues/new?assignees=&labels=bug%2C+untriaged&projects=&template=bug_template.md&title=%5BBUG%5D) with `flaky-test` label
+ - add a comment referencing the issue(s) or bug report(s) to your pull request explaining the failing build(s)
+ - as a bonus point, try to contribute by fixing the flaky test(s)