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Results do not show up #592

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muh182 opened this issue Feb 10, 2023 · 1 comment
Closed

Results do not show up #592

muh182 opened this issue Feb 10, 2023 · 1 comment
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resolution - Can't Reproduce ❔ Triage Issue needs to be assessed and labeled, further information on reported might be needed

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@muh182
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muh182 commented Feb 10, 2023

Issue overview

I've seen recently students receiving issue with the results as it does not show up properly.

Current Behavior

This page shows up:

Screenshot 2023-02-10 at 3 58 05 PM

I did not get a chance to dive further to see the source but at least a few students are experiencing this issue this semester.

It happens for both EnergyPlus and OpenStudio results. Removing the Results measure also does not fix it.

The workaround is to delete all the files in the folder except the floorplan file and re-run the model. After that the issue is gone. It might be because students move files around and some of the paths might get corrupted.

Expected Behavior

The results should show up with no issue.

Environment

It happened on both Windows and Mac for Version 1.4.0 and 1.5.0

@muh182 muh182 added the Triage Issue needs to be assessed and labeled, further information on reported might be needed label Feb 10, 2023
@jmarrec
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jmarrec commented Mar 31, 2023

@muh182 Can you please zip and upload folder where this happens? Otherwise I'm not sure how we can reproduce this.

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Labels
resolution - Can't Reproduce ❔ Triage Issue needs to be assessed and labeled, further information on reported might be needed
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