Unable to unauthorize Instagram #32349
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AdrianIAna
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I no longer have the dev docker as it was destroyed and now I can no longer authorize Instagram on the production server as it requires me to run the /instagram unauthorize command on the previous docker.
This is probably on the Rocket.Chat back end and nothing I can do about, it's impossible to reach anyone there...
Tried /instagram unauthorize, re-authorizing again, uninstalling the app, removing the app from Facebook account itself, nothing works.
`Any existing authentication between Rocket.Chat and Instagram has been revoked by @adrian. As a result, no new messages can be sent out nor will any be received. If this is a mistake, please run /instagram authorize command to reauthorize.
Error! It seems like you have already connected this Facebook account on a different Rocket.Chat workspace with url: https://chat.*.com/
If you wish to disconnect it from there and connect it here instead, then you'd need to first disconnect it from there by running "/instagram unauthorize" command, and then reconnect it here.
⚠ Warning: Before disconnecting the account from the other server, we'd recommend checking if all the chats from Instagram have been closed on the other server. This is because when you'd change the servers, the chat history of any opened chats there, won't be maintained.`
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