Assign to agent that initiate chat automatically #10057
wagkita
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Feature Requests
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Yes, a need with too, very import!!! |
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When unassigned conversation is created, it's commom agent ignore the alert to assign chat. So, the chat is finished without agent.
My sugestion is when agent send any first message on unassigned chat, chatwoot automatically assign to agent sent the message.
This behavior might be a parameter.
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