diff --git a/changelog.d/7119.doc b/changelog.d/7119.doc new file mode 100644 index 000000000000..05192966c350 --- /dev/null +++ b/changelog.d/7119.doc @@ -0,0 +1 @@ +Update postgres docs with login troubleshooting information. \ No newline at end of file diff --git a/docs/postgres.md b/docs/postgres.md index 04aa7460515d..70fe29cdccaf 100644 --- a/docs/postgres.md +++ b/docs/postgres.md @@ -61,7 +61,33 @@ Note that the PostgreSQL database *must* have the correct encoding set You may need to enable password authentication so `synapse_user` can connect to the database. See -. +. + +If you get an error along the lines of `FATAL: Ident authentication failed for +user "synapse_user"`, you may need to use an authentication method other than +`ident`: + +* If the `synapse_user` user has a password, add the password to the `database:` + section of `homeserver.yaml`. Then add the following to `pg_hba.conf`: + + ``` + host synapse synapse_user ::1/128 md5 # or `scram-sha-256` instead of `md5` if you use that + ``` + +* If the `synapse_user` user does not have a password, then a password doesn't + have to be added to `homeserver.yaml`. But the following does need to be added + to `pg_hba.conf`: + + ``` + host synapse synapse_user ::1/128 trust + ``` + +Note that line order matters in `pg_hba.conf`, so make sure that if you do add a +new line, it is inserted before: + +``` +host all all ::1/128 ident +``` ### Fixing incorrect `COLLATE` or `CTYPE`