Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Reload to get slide number #18

Open
hadphild opened this issue Nov 17, 2023 · 4 comments
Open

Reload to get slide number #18

hadphild opened this issue Nov 17, 2023 · 4 comments
Labels
bug Something isn't working

Comments

@hadphild
Copy link

Just testing and had to save and reload to get slide numbers correctly.

@phuvf phuvf added the bug Something isn't working label Nov 17, 2023
@phuvf
Copy link
Owner

phuvf commented Nov 17, 2023

Thanks for the bug report. A couple of quick questions for you:

  1. Did you have multiple Presentations open at the time?
  2. If possible, could you send me a copy of the add-in logs for this machine? You can access these from the OSCPoint ribbon menu.

Cheers!

@sytem
Copy link

sytem commented Nov 24, 2023

Do you have latest version of the plugin installed and running? I had same issue when I had older version, and installing newer did not replace that. Unistalling both first with Windows "add/remove programs" seems to help

@mntechnogeek
Copy link

Jumping in here...also experienced this as well with a single presentation open. Current builds of both as of today. FWIW, I was using the Web Buttons in the browser...not on the Stream Deck.

@phuvf
Copy link
Owner

phuvf commented Nov 25, 2023

@mntechnogeek Thanks for the feedback. A couple of questions here:

  • When you had this issue, did slide number feedback just stop completely, or did it just pause for one slide and then restart?
  • Did you have multiple Presentations open at the time?
  • If possible, could you send me a copy of the add-in logs for this machine? You can access these from the OSCPoint ribbon menu

I think the add-in might be getting confused about slideshow mode/edit mode and hence stopping slide number updating, but logs will help me confirm this.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

4 participants