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Can't view stats for a longish time range #4257
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Thank you for the report! According to the browser console the query times out after ten seconds. $ cd hosting # or wherever you cloned plausible/community-edition
$ docker compose logs There are two possible improvements:
|
Thanks! Here's what I see in the logs:
Of the options you say, I'd definitely prefer one that lets me see the info rather than an error :-) |
A way to increase task timeout value #4494 has been released in v2.1.2: #4618 To increase the timeout value, you would need to add it in the query string to |
Thank you! I think it's working, but I'm not totally sure because I no longer remember exactly what operation I was trying to do befor :-/ |
I'm going to close it then since another user reported that the task timeout workaround is working in #4360 (reply in thread) :) |
Past Issues Searched
Issue is a Bug Report
Using official Plausible Cloud hosting or self-hosting?
Self-hosting
Describe the bug
When I try to view page stats for a time range longer than about six months, the page spins seemingly indefinitely (even overnight) without actually producing data.
This instance is self-hosted on a
t2.micro
EC2 instance. One possibility is that calculating the aggregation is too resource-intensive, thoughtop
shows that there is plenty of available memory (and even more available swap space). If that is the issue, though, there should at least be a reasonable error message, though realistically, I'd be comfortable waiting (just not indefinitely).I would be happy to do additional work to try to narrow this down, troubleshoot, etc. However, I do not know anything about Plausible internals.
Expected behavior
The report for the indicated time range should load, preferably in a reasonable amount of time.
Screenshots
Environment
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