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Game not submitting scores due to "outdated" version when I am using the latest release #27290

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inverseLorentz opened this issue Feb 21, 2024 · 19 comments

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@inverseLorentz
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Type

Game behaviour

Bug description

Whenever I go to play a map, this notification appears.
image
However, when I check for updates through the in-game settings, it says I'm already on the latest version.
image

Screenshots or videos

No response

Version

2024.219.0-lazer

Logs

compressed-logs.zip

@inverseLorentz
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Recently updated to the latest version (2024.221.0-lazer) and the problem persisted. It has also persisted across multiple reopenings of the program.

@smoogipoo
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smoogipoo commented Feb 22, 2024

  • Can you check that the file %APPDATA%\osu\AuthNative.dll exists?
  • Check that the file osu.Game.Auth.dll exists in the osu! installation directly(by default %LOCALAPPDATA\osulazer\app-2024.221.0).
  • Are you using any antivirus besides the Windows default?

@inverseLorentz
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  • %APPDATA%\osu\AuthNative.dll exists,
  • LOCALAPPDATA\osulazer\app-2024.221.0\osu.Game.Auth.dll exists,
  • No other antivirus is installed besides the Windows default.

@Kiciuk
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Kiciuk commented Feb 22, 2024

@smoogipoo Early today tried to launch osu and it was working fine now i also get same error like @SoniPortal

2024-02-22 11:55:22 [verbose]: Request to https://osu.ppy.sh/api/v2/beatmaps/651744/solo/scores failed with System.Net.WebException: UnprocessableEntity. 2024-02-22 11:55:22 [verbose]: Response was: {"error":"missing token header"}
Are we sure its blocking something in OS and not backend acting strange?

I have updated my defender signatures to latest.
I also have disabled Defender & Cloud protection module of it and its still the same.

@Kiciuk
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Kiciuk commented Feb 23, 2024

@smoogipoo @SoniPortal
I guess mystery has been solved(i hope so)
I decided to try and install lazer inside sandboxie, it turned out it worked great.
So then decided to check files so used powershell Get-FileHash
Simple comparing of %appdata%/osulazer/app-XXXXXXXX brought me difference of this single dropped file:
Algorithm : SHA256 Hash : E3B0C44298FC1C149AFBF4C8996FB92427AE41E4649B934CA495991B7852B855 Path : C:\Users\kot krzysztof\AppData\Local\osulazer\app-2024.221.0\.require_update
Deleting this file and relaunching lazer i have not observed any issue anymore
@SoniPortal mind checking if you have this file too?

@inverseLorentz
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@smoogipoo @Kiciuk Unfortunately that file is not present; I tried looking for it in Windows's File Explorer with hidden files turned on and in the command line.

@tujh2
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tujh2 commented Feb 24, 2024

I have the same problem. Also "missing token header" in logs. Also I don't have a .require_update file in %USERPROFILE%/AppData/Local/osulazer/app-2024.221.0. Also, for example, chat works fine.
Tried to update lazer via install.exe from official site - it didn't help.
19 hours ago it worked fine btw.

image spoiler

telegram-cloud-photo-size-2-5390918997639287773-x

@smoogipoo
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Please post yours logs (%APPDATA%\osu\logs).

@tujh2
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tujh2 commented Feb 24, 2024

Please post yours logs (%APPDATA%\osu\logs).

logs.zip

@tujh2
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tujh2 commented Feb 24, 2024

I fixed this by deleting all files in %APPDATA%\osu. To save downloaded beatmaps and plays save and restore "files" folder and "client.realm" file (you can just remove all files except "files" and "client.realm")

@smoogipoo
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You only need to delete %APPDATA%\osu\AuthNative.dll.

@inverseLorentz
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@tujh2 @Kiciuk @smoogipoo While going to delete %APPDATA%\osu\AuthNative.dll, I found a %APPDATA%\osu\.require_update file. Deleting that fixed the problem. Thank you, everyone!

@shinobu-uwu
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Just reinstalled osu from the latest release after deleting both %APPDATA%\osu and %LOCALAPPDATA%\osulazer but I'm still getting the same error, I don't have %APPDATA%\osu\AuthNative.dll (which i assume is a stable file and I never had stable installed in my system).
%LOCALAPPDATA%\osu.Game.Auth.dll does exist, and the file .require_update does not exist in either osu directories.

Here are my logs: logs.zip

@tujh2
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tujh2 commented Mar 2, 2024

I'm still getting the same error

I bet it's not the same error, in your logs HTTP requests are being aborted due to "invalid client hash". We were experiencing a "missing token header" error.
This is something new.

image image

Are you using any antivirus besides the Windows default?

@shinobu-uwu
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No, only using windows defender

@shinobu-uwu
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I just logged in again and the game updated again, now the notification is gone

@Connor-Kolan
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Connor-Kolan commented Sep 11, 2024

I dont know if I should make a new issue as I am on arch linux, but I have the same problem. I installed osu via the aur (https://aur.archlinux.org/packages/osu) and downloaded the latest released appImage from the releases tab, both times I get the same error, telling me that my scores will not get submitted.
logs.zip

@peppy
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peppy commented Sep 12, 2024

Please download the appimage from the github releases page.

@Connor-Kolan
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Connor-Kolan commented Sep 12, 2024

It worked, did anything change with the appimage ? I downloaded it yesterday and it didn't work.

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