diff --git a/AUTHORS b/AUTHORS
index 4c4d68df14..92d3a14c7c 100644
--- a/AUTHORS
+++ b/AUTHORS
@@ -318,6 +318,7 @@ Pierre Sassoulas
 Pieter Mulder
 Piotr Banaszkiewicz
 Piotr Helm
+Poulami Sau
 Prakhar Gurunani
 Prashant Anand
 Prashant Sharma
diff --git a/changelog/12114.bugfix.rst b/changelog/12114.bugfix.rst
new file mode 100644
index 0000000000..220832da57
--- /dev/null
+++ b/changelog/12114.bugfix.rst
@@ -0,0 +1 @@
+Fixed error in :func:`pytest.approx` when used with `numpy` arrays and comparing with other types.
diff --git a/src/_pytest/python_api.py b/src/_pytest/python_api.py
index 7e51da3194..f6986a6a43 100644
--- a/src/_pytest/python_api.py
+++ b/src/_pytest/python_api.py
@@ -142,7 +142,7 @@ def __repr__(self) -> str:
         )
         return f"approx({list_scalars!r})"
 
-    def _repr_compare(self, other_side: "ndarray") -> List[str]:
+    def _repr_compare(self, other_side: Union["ndarray", List[Any]]) -> List[str]:
         import itertools
         import math
 
@@ -163,10 +163,14 @@ def get_value_from_nested_list(
             self._approx_scalar, self.expected.tolist()
         )
 
-        if np_array_shape != other_side.shape:
+        # Convert other_side to numpy array to ensure shape attribute is available.
+        other_side_as_array = _as_numpy_array(other_side)
+        assert other_side_as_array is not None
+
+        if np_array_shape != other_side_as_array.shape:
             return [
                 "Impossible to compare arrays with different shapes.",
-                f"Shapes: {np_array_shape} and {other_side.shape}",
+                f"Shapes: {np_array_shape} and {other_side_as_array.shape}",
             ]
 
         number_of_elements = self.expected.size
@@ -175,7 +179,7 @@ def get_value_from_nested_list(
         different_ids = []
         for index in itertools.product(*(range(i) for i in np_array_shape)):
             approx_value = get_value_from_nested_list(approx_side_as_seq, index)
-            other_value = get_value_from_nested_list(other_side, index)
+            other_value = get_value_from_nested_list(other_side_as_array, index)
             if approx_value != other_value:
                 abs_diff = abs(approx_value.expected - other_value)
                 max_abs_diff = max(max_abs_diff, abs_diff)
@@ -188,7 +192,7 @@ def get_value_from_nested_list(
         message_data = [
             (
                 str(index),
-                str(get_value_from_nested_list(other_side, index)),
+                str(get_value_from_nested_list(other_side_as_array, index)),
                 str(get_value_from_nested_list(approx_side_as_seq, index)),
             )
             for index in different_ids
diff --git a/testing/python/approx.py b/testing/python/approx.py
index 079667bd09..cf8cc8d037 100644
--- a/testing/python/approx.py
+++ b/testing/python/approx.py
@@ -763,6 +763,24 @@ def test_numpy_array_wrong_shape(self):
         assert a12 != approx(a21)
         assert a21 != approx(a12)
 
+    def test_numpy_array_implicit_conversion(self) -> None:
+        """#12114."""
+        np = pytest.importorskip("numpy")
+
+        class ImplicitArray:
+            """Type which is implicitly convertible to a numpy array."""
+
+            def __init__(self, vals):
+                self.vals = vals
+
+            def __array__(self, dtype=None, copy=None):
+                return np.array(self.vals)
+
+        vec1 = ImplicitArray([1.0, 2.0, 3.0])
+        vec2 = ImplicitArray([1.0, 2.0, 4.0])
+        # see issue #12114 for test case
+        assert vec1 != approx(vec2)
+
     def test_numpy_array_protocol(self):
         """
         array-like objects such as tensorflow's DeviceArray are handled like ndarray.